Review from Countrygirl (1483 views)
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| Review of: The Debt Counsellors |
| Review date: 27 January 2007 |
| Insolvency Practitioner who handled case: Synergie |
| I proceeded as far along as: Proposed IVA |
| The solution I opted for in the end: IVA |
| Speed of response |
| No of days to make a decision after I spoke to IVA company: 4 days |
| Weeks to IVA proposal after decision made: 6 weeks |
| Weeks to IVA accepted/rejected after decision made: 6 weeks |
| IVA Company Ratings | |
| Their debt solutions expertise: | 2 out of 10 |
| Their customer service: | 2 out of 10 |
| Their speed of response: | 3 out of 10 |
| Overall Company Rating: | 4 out of 10 |
| Insolvency Practitioner Ratings | |
| The quality of IVA proposal: | 1 out of 10 |
| Overall Insolvency Practitioner Rating: | 2 out of 10 |
| My circumstances: |
| Professional with 42k debt and my own property with very little equity. |
| My interaction with the company: |
| Contacted Debt Counsellors, firstly thought they seemed ok, however they have now passed me on to Synergie, however i am not happy with the service...my first telephone call to them to discuss the content of paperwork i received, was not a good one. I appeared to be nothing but a pain to them, as i wanted to know the answers to many questions, also about wanting money up front. I am now in the situation of not wanting to use this debt company/IP and dont know what to do next? Have already received letters from creditors, saying they will be issuing default notices. Feel in worse mess now than i every have been before! |
| Why I gave the ratings I did: |
| I have rated them 3 out of 10, as i feel i was given little information, since speaking to different DMCs i know how poor the advice i received was. |
| One thing they did - which really impressed me: |
| Nothing |
| One thing they did - which I felt could be improved: |
| Most Things |
| Other points |
| I am now in the process of looking for another debt management company to take on my case, and deal with it quickly. |
Community Comments of this review
| Quality? | Genuine? | Date |
| 5 out of 5 | 5 out of 5 | 21 February 2007 |
| Comment: been down this road myself, synergi are a waste of space | ||
| Quality? | Genuine? | Date |
| 5 out of 5 | 4 out of 5 | 28 January 2007 |
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Reviewer quotes
- The Debt Counsellors
|
Nothing!
Review from UpNorth, 06-Jan-2007 |
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