Review from martha07 (1374 views)
|Review of: Clearstart|
|Review date: 11 April 2008|
|Insolvency Practitioner who handled case: Alexander Twitchen|
|I proceeded as far along as: Accepted IVA|
|The solution I opted for in the end: IVA|
|Speed of response|
|No of days to make a decision after I spoke to IVA company: 2 days|
|Weeks to IVA proposal after decision made: 2 weeks|
|Weeks to IVA accepted/rejected after decision made: 12 weeks|
|IVA Company Ratings|
|Their debt solutions expertise:||9 out of 10|
|Their customer service:||9 out of 10|
|Their speed of response:||6 out of 10|
|Overall Company Rating:||8 out of 10|
|Insolvency Practitioner Ratings|
|The quality of IVA proposal:||8 out of 10|
|Overall Insolvency Practitioner Rating:||9 out of 10|
|My husband and I had £35000 debt living in rented property. We opted for a joint IVA.|
|My interaction with the company:|
|Why I gave the ratings I did:|
|I rated then 8/10 as although they provided excellent customer service, when we received our proposals there were a lot or incorrect details which needed ammending, hence the 12 weeks to approved IVA.|
|One thing they did - which really impressed me:|
|Whenever I called I got to speak to somebody and not just an automated service.|
|One thing they did - which I felt could be improved:|
Community Comments of this review
|No comments of this review received yet|
Rate this review
Attention IVA community: Please help us police the quality of the reviews being posted:
Submit a review
IVA.com urgently need your IVA and IP reviews so that we can provide a more accurate representatation of who is doing a good job and who needs to improve. Your reviews will help other people in your situation find the best IVA Firm or IP to talk to. IVA.com will send prizes of gift vouchers to the authors of the best reviews.
We are looking for 3 types of reviews:
- Free advice/consultation from an IVA Firm
Was it impartial? Did they have clear expertise?
- IVA proposals
Was it successful? Were you happy with the service?
- IVAs in progress
How are they handling your case? Is the IVA progressing ok?
Click here to submit a Review
Suggested that an early F&F would be possible - I had never dreamed of that before they came up with...
Review from Southern Engineer, 02-May-2007
They have a guy called Hadyn, and every email I sent him got answered promptly and kindly.
Review from Pete, 12-Feb-2007
Whenever I called I got to speak to somebody and not just an automated service.
Review from martha07, 11-Apr-2008
Reasuurance, especially during the postal strike as my documents were delayed and the IVA...
Review from Brian, 05-Dec-2007
Sent info out immediately
Review from macca, 30-Jul-2007
Search for IP/IVA Firm
Last 10 Reviews