Review from anom (2383 views)

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Review of: Dawson White
Review date: 02 January 2008
Insolvency Practitioner who handled case: Not Known
I proceeded as far along as: Proposed IVA
The solution I opted for in the end: IVA
 
Speed of response
No of days to make a decision after I spoke to IVA company: 4 days
Weeks to IVA proposal after decision made: 3 weeks
Weeks to IVA accepted/rejected after decision made: 6 weeks
 
IVA Company Ratings
Their debt solutions expertise: 1 out of 10
Their customer service: 1 out of 10
Their speed of response: 2 out of 10
Overall Company Rating: 1 out of 10
 
Insolvency Practitioner Ratings
The quality of IVA proposal: 1 out of 10
Overall Insolvency Practitioner Rating: 1 out of 10
 
My circumstances:
both me and my husband enquired about an iva as we were on debt management but with the small amount of debt i had i should of been put off doing a iva as i owed less than 2.000 pounds the fees were more than double the debt amount
My interaction with the company:
they only told me about my modifications from the meeting not my husbands so we agreed not knowing my husband had 21 modifications for the iva .we were mislead to accept the iva
Why I gave the ratings I did:
i am totally discusted with the service we recieved from dawson white
One thing they did - which really impressed me:
gave me a refund
One thing they did - which I felt could be improved:
tell the truth  
Other points

Community Comments of this review

Quality? Genuine? Date
5 out of 5 5 out of 5 20 October 2008
Quality? Genuine? Date
5 out of 5 5 out of 5 15 May 2008
Comment: i was with dawson and white but my iva payments were set too high and i couldnt manage my iva failed after two years after paying 650,00 a month so my creditors didnt recieve anything because the fees were taken first so im in the same position as i was two years ago. make sure you can afford the payments before agreeing.i may try again later in the year
 
Quality? Genuine? Date
1 out of 5 1 out of 5 01 May 2008
Comment: I am with Dawson White at the moment and must say their service is outstanding,polite and corteous, and I am a worrier but they have been so helpful all the way. I must say whoever has wrote this review probably doesn't want to face up to their debt problems, theres no helping some people. keep up the great work Dawson White!!
 
Quality? Genuine? Date
5 out of 5 5 out of 5 20 March 2008
Comment: Beware! shop around first ,IVA.com has some very good advice, try at least two different companys always read as much information as possible as i was with this company and it went from bad to worse . so please do some research first.
 
Quality? Genuine? Date
1 out of 5 1 out of 5 14 March 2008
Comment: I doubt this review is genuine. Creditors are generally opposed to accepting IVA's where the IP fees exceed the unsecured debts. creditors would usually view an informal arrangement as more beneficial in this case. some reviews and comments on here amount to deliberate disinformation. It is worth seeking independent advice if you have any doubts which are not addressed by the IP, before proceeding.
 
Quality? Genuine? Date
1 out of 5 1 out of 5 14 March 2008
Quality? Genuine? Date
5 out of 5 5 out of 5 13 March 2008
Comment: these comment are wrote by staff at dawson white ,please choose any other company except for them
 
Quality? Genuine? Date
2 out of 5 2 out of 5 02 March 2008
Comment: I agree definitely from a competitor company.doesn't even make sense!! oh dear.
 
Quality? Genuine? Date
4 out of 5 5 out of 5 02 February 2008
Comment: genuine customer wasnt happy with service
 
Quality? Genuine? Date
1 out of 5 2 out of 5 21 January 2008
Comment: this sounds very dodgy! someone from a competitor i think! Too ridiculous to be genuine!
 
Quality? Genuine? Date
5 out of 5 5 out of 5 04 January 2008

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Reviewer quotes

  • Dawson White
Very friendly and helpful.
Review from Sazzysue, 08-Jan-2009
gave me a refund
Review from anom, 02-Jan-2008
Whenever they said they would ring me back, they always did so exactly when they said they would. T...
Review from Terri, 09-May-2011

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Last 5 comments(for Reviews)

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  • Very poor company customer service wise, I also have ended up with them after my account was transfe...
  • I agree with a lot of what has been said. Very poor customer service. In fact they ignore any corr...
  • Dear MRS 12, I'm concerned to read your comments on your time with Freeman Jones. Clearly this is no...
  • I am currently in an IVA where Greg Mullarkey is the IP - I find him very rude and unapproachable. ...
  • Sounds like it could of been written by a member of their staff

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    A useful site that is free to use and full of useful... - by , 01/03/2008
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    Good Points
    Very informative with lots of useful information. A lot of reviews on firms that really help understand their customer service and ability. The reviews appear to be genuine as they offer interesting insights. Didn't really use the the map but looks impressive!
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    A useful site that is free to use and full of useful information about IVAs. If you are thinking of doing an IVA then this is a must use site.