Review from LT (1362 views)

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Review of: Blair Endersby Limited
Review date: 23 October 2007
Insolvency Practitioner who handled case:
I proceeded as far along as: Accepted IVA
The solution I opted for in the end: IVA
 
Speed of response
No of days to make a decision after I spoke to IVA company: 2 days
Weeks to IVA proposal after decision made: 2 weeks
Weeks to IVA accepted/rejected after decision made: 6 weeks
 
IVA Company Ratings
Their debt solutions expertise: 4 out of 10
Their customer service: 3 out of 10
Their speed of response: 3 out of 10
Overall Company Rating: 3 out of 10
 
Insolvency Practitioner Ratings
The quality of IVA proposal: 4 out of 10
Overall Insolvency Practitioner Rating: 3 out of 10
 
My circumstances:
As an aspiring young professional I left uni with a lot of debt and continued the trend until my payments became unbearable. I ended up with 23K of unsecured debt.
My interaction with the company:
Initially it went well but when things change like your circumstances no one wants to actually help you without you incurring a charge for it - not helpful for someone in debt anyway!
Why I gave the ratings I did:
I felt that they needed to be slightly more compassionate and not so condescending and it would be helpful if you occassionaly got to speak to your IP!
One thing they did - which really impressed me:
One thing they did - which I felt could be improved:
The way the staff in their call centre speak to you. 
Other points
I have learnt that given the time again i would rather look elsewhere for help. I am constantly being told that I owe them extra money and no one is prepared to be helpful.

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Quality? Genuine? Date
5 out of 5 5 out of 5 26 June 2008

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Reviewer quotes

  • Blair Endersby Limited
Account Manager very nice, considerate and sympathetic
Review from Ray, 24-Mar-2011
I felt that they were human - I wasnt made to feel bad about our situation. They were very empatheti...
Review from angelrainbow, 29-Sep-2008
They did my case very quick and excelent.
Review from BAHA, 07-May-2007
How fast my IVA was approved
Review from emmac, 12-Dec-2010
the understanding of my situation
Review from sharon , 28-Nov-2010

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Last 5 comments(for Reviews)

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  • Thank you for this detailed review. I am also a teacher and have also found myself in a position wh...
  • I can totally relate and agree with you on this. They will take far to much than you can afford and ...
  • FJ: I’m sorry you aren’t happy with how we’ve handled your IVA. During your IVA if you earn mo...
  • been with Freeman Jones for 4 years it all sounds good to begin with but they are not to be trusted ...
  • All I can advise is no debt is written off until your IVA completes, if nothing changes based on the...

See all 1449 comments

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