Review from timepiece (1302 views)
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| Review of: IVA Advice Company |
| Review date: 21 September 2007 |
| Insolvency Practitioner who handled case: Melanie R Giles |
| I proceeded as far along as: Accepted IVA |
| The solution I opted for in the end: IVA |
| Speed of response |
| No of days to make a decision after I spoke to IVA company: 10 days |
| Weeks to IVA proposal after decision made: 12 weeks |
| Weeks to IVA accepted/rejected after decision made: 15 weeks |
| IVA Company Ratings | |
| Their debt solutions expertise: | 10 out of 10 |
| Their customer service: | 10 out of 10 |
| Their speed of response: | 10 out of 10 |
| Overall Company Rating: | 10 out of 10 |
| Insolvency Practitioner Ratings | |
| The quality of IVA proposal: | 10 out of 10 |
| Overall Insolvency Practitioner Rating: | 10 out of 10 |
| My circumstances: |
| I had massed unsecured debts of £118000 over a period of 3 years. I worked as an agency nurse earning £56K a year until October 2006 when suddenly because of cutbacks in the NHS the lucrative supply of agency shifts suddenly dried up. I had no option but to return to working fulltime for the NHS but at a much reduced salalary of £25K per year. There was than no way I could meet all my borrowing commitments. I thought my only option was bankruptcy,meaning that I would lose everything including our house. I contacted a few Debt management companies before finally choosing the IVA bureau. Melanie Giles successfully and negotiated a full and final settlement with my creditors and my IVA proposal was accepted on 21st September. |
| My interaction with the company: |
| I found the Iva Advice Bureau to be helpful and professional in every aspect of my dealings with them. From my first phone call to Tina (debt consultant)through dealing with Sarah and Angela (Client Service Managers)and finally speaking with Melanie Giles herself I was so impressed with their expertise and commitment to providing<br> clear useful advice. Thankyou so much for helping me to resolve my financial difficulties. |
| Why I gave the ratings I did: |
| Melanie and her team were obviously committed to finding a workable solution to my financial difficulties. Other companies that I had contacted previously did not record my circumstances accurately and made assumptions that were not in fact true. |
| One thing they did - which really impressed me: |
| I was amazed to receive phone calls from Melanie herself well into the evening as she worked late on fine tuning my IVA proposal. Obviously very dedicated! |
| One thing they did - which I felt could be improved: |
| Other points |
| I am funding my full and final IVA proposal by raising a remortgage on our house. This of course means higher remortgage repayments but Melanie has ensured that we can afford these.We now have the chance to keep our finances under control and from now on will live within our budget.<br> The dividend was 28p in the pound and I have been able to write off almost £85000 of the £118000 that was originally owed. |
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