Review from Tmax (1003 views)

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Review of: RE10
Review date: 01 August 2012
Insolvency Practitioner who handled case: Andrew Bowers
I proceeded as far along as: Accepted IVA
The solution I opted for in the end: IVA
 
Speed of response
No of days to make a decision after I spoke to IVA company: 4 days
Weeks to IVA proposal after decision made: 2 weeks
Weeks to IVA accepted/rejected after decision made: 6 weeks
 
IVA Company Ratings
Their debt solutions expertise: 10 out of 10
Their customer service: 10 out of 10
Their speed of response: 10 out of 10
Overall Company Rating: 10 out of 10
 
Insolvency Practitioner Ratings
The quality of IVA proposal: 10 out of 10
Overall Insolvency Practitioner Rating: 10 out of 10
 
My circumstances:
I am currently disabled and live in Gloucester, i had 14k worth of debt.
My interaction with the company:
I discussed that the IVA process, the proposals were sent out, all my questions and worrys were dealt with, then i signed and returned the proposals and the iva was then accepted at the creditors meeting.
Why I gave the ratings I did:
10 out of 10 due to the the overall process and how my IVA was dealt with.
One thing they did - which really impressed me:
Explained the process, helped me understand.
One thing they did - which I felt could be improved:
 
Other points

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Reviewer quotes

  • RE10
kept in contact while setting it all up and the care was fantastic
Review from DW1103, 20-Mar-2012
I really felt that they were on my side, which was a major issue when I had been battling creditors ...
Review from Bazzatoyou, 30-Nov-2007
Joanna - who helped every step of the way
Review from 1402phi, 14-Jan-2013
They got on to my creditors very well
Review from Dodd1966, 24-Jan-2013
keeping in contact, explaining everything as it progressed
Review from ACart1137, 04-Apr-2012

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Last 5 comments(for Reviews)

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  • Very poor company customer service wise, I also have ended up with them after my account was transfe...
  • I agree with a lot of what has been said. Very poor customer service. In fact they ignore any corr...
  • Dear MRS 12, I'm concerned to read your comments on your time with Freeman Jones. Clearly this is no...
  • I am currently in an IVA where Greg Mullarkey is the IP - I find him very rude and unapproachable. ...
  • Sounds like it could of been written by a member of their staff

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