Review from Gary S (258 views)

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Review of: Vincent Bond
Review date: 27 July 2012
Insolvency Practitioner who handled case: Not Known
I proceeded as far along as: Financial Analysis
The solution I opted for in the end: Debt Management Plan
 
Speed of response
No of days to make a decision after I spoke to IVA company: 1 days
Weeks to IVA proposal after decision made: 2 weeks
Weeks to IVA accepted/rejected after decision made: 2 weeks
 
IVA Company Ratings
Their debt solutions expertise: 10 out of 10
Their customer service: 10 out of 10
Their speed of response: 10 out of 10
Overall Company Rating: 10 out of 10
 
Insolvency Practitioner Ratings
The quality of IVA proposal: 10 out of 10
Overall Insolvency Practitioner Rating: 10 out of 10
 
My circumstances:
going through divorce, started a DMP with Vincent Bond, moving to an IVA once CSA payments end
My interaction with the company:
Why I gave the ratings I did:
Andy was my first point of contactwith VB. I can write down all the words of praise ofwhich all are merited but just these two say it all, THANK YOU
One thing they did - which really impressed me:
One thing they did - which I felt could be improved:
 
Other points

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Reviewer quotes

  • Vincent Bond
Good technical knowledge and customer service - never judged
Review from Mr Parigi, 30-Mar-2012
Throughout the process both Keith and Karrie were always obliging and responded to any queries promp...
Review from Mr & Mrs Fielding, 15-Dec-2011
nothing in particular just speed of response to any queries amnd problems we had.
Review from Cypress, 12-Oct-2011
Quick response & caring attitude
Review from Ajoke, 08-Aug-2011
I was very impressed with the contact I received by email as at the time I didnt feel strong enough ...
Review from Clarelm, 04-Jan-2012

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Last 5 comments(for Reviews)

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  • Very poor company customer service wise, I also have ended up with them after my account was transfe...
  • I agree with a lot of what has been said. Very poor customer service. In fact they ignore any corr...
  • Dear MRS 12, I'm concerned to read your comments on your time with Freeman Jones. Clearly this is no...
  • I am currently in an IVA where Greg Mullarkey is the IP - I find him very rude and unapproachable. ...
  • Sounds like it could of been written by a member of their staff

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