Review from Peter C (509 views)

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Review of: Debt Lifeboat
Review date: 17 July 2012
Insolvency Practitioner who handled case: Phillip Allen
I proceeded as far along as: Accepted IVA
The solution I opted for in the end: IVA
 
Speed of response
No of days to make a decision after I spoke to IVA company: 4 days
Weeks to IVA proposal after decision made: 2 weeks
Weeks to IVA accepted/rejected after decision made: 6 weeks
 
IVA Company Ratings
Their debt solutions expertise: 10 out of 10
Their customer service: 10 out of 10
Their speed of response: 10 out of 10
Overall Company Rating: 10 out of 10
 
Insolvency Practitioner Ratings
The quality of IVA proposal: 10 out of 10
Overall Insolvency Practitioner Rating: 10 out of 10
 
My circumstances:
I lost a business and ended up with 117k of debt.
My interaction with the company:
I was referred to Debt Lifeboat by National Debtline as a company that could deal with debt that was both personal and Company debt. They were extremely helpful in answering all our questions.
Why I gave the ratings I did:
I rated them 10 out of 10 because they did everything that I asked.
One thing they did - which really impressed me:
They were willing to respond by email and always did so within a few hours - sometimes minutes.
One thing they did - which I felt could be improved:
In the end we managed an early settlement, which Debt Lifeboat were happy to do, but we did it on advice from elsewhere. They could have given us the advice themselves at that point. 
Other points
With the early settlement variation almost 99k was written off, representing a dividend to us of 15.71%

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Reviewer quotes

  • Debt Lifeboat
The team would ring us to see if we were ok and coping -a real personal touch!A real help when you a...
Review from ADandPP, 03-Feb-2010
Outstanding service
Review from worrywart, 05-May-2010
We had probelms with our car once that needed expensive repairs and my husband was ill at the time s...
Review from Taplady, 10-Aug-2010
Talking to them in person i found very helpful indeed.
Review from C1M1, 12-Jan-2012
Mid way through my IVA I had a marriage break-up. They arranged with my creditors and the court to a...
Review from Tonyg, 23-Jul-2012

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