Review from Robert (332 views)
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| Review of: IVA Advice Company |
| Review date: 12 July 2012 |
| Insolvency Practitioner who handled case: Susan Clay |
| I proceeded as far along as: Accepted IVA |
| The solution I opted for in the end: IVA |
| Speed of response |
| No of days to make a decision after I spoke to IVA company: 2 days |
| Weeks to IVA proposal after decision made: 6 weeks |
| Weeks to IVA accepted/rejected after decision made: 8 weeks |
| IVA Company Ratings | |
| Their debt solutions expertise: | 10 out of 10 |
| Their customer service: | 10 out of 10 |
| Their speed of response: | 10 out of 10 |
| Overall Company Rating: | 10 out of 10 |
| Insolvency Practitioner Ratings | |
| The quality of IVA proposal: | 10 out of 10 |
| Overall Insolvency Practitioner Rating: | 10 out of 10 |
| My circumstances: |
| Admin worker with 55k debt and property wih no equity |
| My interaction with the company: |
| I rang for advice after realising that my DMP was going nowhere and wantd a sensible solution to my debt problems with an end in sight. |
| Why I gave the ratings I did: |
| I felt that I could put my faith in their expertise and I could contact them at any time and received prompt responses. My IVA has worked out as well as I could have hoped. |
| One thing they did - which really impressed me: |
| Respond very quickly to e-mails and telephone calls. I also was impressed that bankruptcy was discussed as an option even as I was entering the IVA so all options were available to me. |
| One thing they did - which I felt could be improved: |
| I wasnt advised to stop my DMP payments immediately when I applied for the IVA so could have put a little money by for emergencies. |
| Other points |
| I have just had my IVA proposal accepted and am paying 16p in the pound which may hopefully increase with work prospects and my wife working. I have written off around £40,000 |
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Reviewer quotes
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The ability to produce the proposal so efficiently with the amount of creditors we had etc
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They responded to any questions i asked or e-mailed immedialtly, which made me feel i was their most...
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