Review from Linda_1 (309 views)

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Review of: Harrington Brooks
Review date: 27 June 2012
Insolvency Practitioner who handled case: David Rankin
I proceeded as far along as: Accepted IVA
The solution I opted for in the end: IVA
 
Speed of response
No of days to make a decision after I spoke to IVA company: 7 days
Weeks to IVA proposal after decision made: 2 weeks
Weeks to IVA accepted/rejected after decision made: 2 weeks
 
IVA Company Ratings
Their debt solutions expertise: 8 out of 10
Their customer service: 8 out of 10
Their speed of response: 8 out of 10
Overall Company Rating: 7 out of 10
 
Insolvency Practitioner Ratings
The quality of IVA proposal: 7 out of 10
Overall Insolvency Practitioner Rating: 9 out of 10
 
My circumstances:
I live in Stafford and had 11.5k of debt.
My interaction with the company:
I contacted them as I was struggling with my debt, i found them helpful.
Why I gave the ratings I did:
I rated them 9 out of 10 because they called my back when they stated they would i found them to be friendly.
One thing they did - which really impressed me:
I was impressed with the service that they kept all their promises, if they said they would do something they did it.
One thing they did - which I felt could be improved:
No 
Other points
I have learnt that being in debt is not always something that can be avoided, but has opened my eyes to be careful in the future, I had 11.5k of debt and will be paying back 44 pence in the pound.

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Reviewer quotes

  • Harrington Brooks
HELPFUL FRIENDLY ATTITUDE
Review from Miss J C, 10-Oct-2012
The whole speed of helping me out was the best thing. Never felt alone in this.
Review from Miss D, 18-Jun-2012
I was impressed with their customer services, they said they would do something and they did it when...
Review from Angie, 24-Jan-2013
Good customer services.
Review from Mr J 841780, 24-Apr-2012
They informed me on every step that was taken. They never left you wondering what was going on. Alwa...
Review from Ms ME, 09-Jul-2012

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Last 5 comments(for Reviews)

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  • Very poor company customer service wise, I also have ended up with them after my account was transfe...
  • I agree with a lot of what has been said. Very poor customer service. In fact they ignore any corr...
  • Dear MRS 12, I'm concerned to read your comments on your time with Freeman Jones. Clearly this is no...
  • I am currently in an IVA where Greg Mullarkey is the IP - I find him very rude and unapproachable. ...
  • Sounds like it could of been written by a member of their staff

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