Review from AnnMarie (2680 views)

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Review of: McCambridge Duffy & Co
Review date: 20 June 2012
Insolvency Practitioner who handled case: Not Known
I proceeded as far along as: Accepted IVA
The solution I opted for in the end: IVA
 
Speed of response
No of days to make a decision after I spoke to IVA company: 4 days
Weeks to IVA proposal after decision made: 2 weeks
Weeks to IVA accepted/rejected after decision made: 6 weeks
 
IVA Company Ratings
Their debt solutions expertise: 10 out of 10
Their customer service: 10 out of 10
Their speed of response: 10 out of 10
Overall Company Rating: 10 out of 10
 
Insolvency Practitioner Ratings
The quality of IVA proposal: 7 out of 10
Overall Insolvency Practitioner Rating: 9 out of 10
 
My circumstances:
After many years we had clocked up 59,000 of debt between my husband and myself, no idea how it every got to this stage just the usual quick fix solutions. We did get a fantastic man called Don who delt with us and had such empathy when doing so. he was so knowledgable about a situation which I thought was hopeless.
My interaction with the company:
The company overall were fantastic to deal with but my heart would stop everytime I seen his name on my mobile. We sat up a very satisfactory IVA for us. We are now entering our 4th year, we have struggled but managed to meet our payments every month. The only concern I would have is now in the 4th year they are looking a 250 a month jump, suddenly I feel we are getting swallowed up in payments again. i would say at the end of the 5 years we will probably have paid back about 52,000 of the debt. The only thing I would suggest is a bit more support once you are actually in the IVA to encourage you along and let you know how well things are going.
Why I gave the ratings I did:
They are a very reliable and trustworthy company and the girl I deal with now, Mairead, is very empathatic and will listen to all I have to say. if it kills us we will definitely see this through and at least there is light at the end of the tunnel
One thing they did - which really impressed me:
the quickness of their service and how efficient they are in dealing with everything
One thing they did - which I felt could be improved:
I think they cant just hike up the IVA without talking you through it and letter you know that you will be able to survive the next 2 yeras 
Other points
At the end of the 5 years we will have paid back about 89P in every pound, was it worth the stress I am not sure, can I survive the next 2 years I really hope so !!

Community Comments of this review

Quality? Genuine? Date
5 out of 5 5 out of 5 26 September 2012
Comment: Thanks for sharing your experience. We'll definitely be using this company for our IVA.
 
Quality? Genuine? Date
5 out of 5 5 out of 5 26 September 2012
Comment: Not Sure that I wil contact this company to deal with my debt problem if this is the case.
 

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Reviewer quotes

  • McCambridge Duffy & Co
great response time on all admin .
Review from lee kirk, 01-Jun-2012
helpfulness, there was no delay in speaking to them and getting answers to questions.
Review from Ian Raine, 15-Apr-2009
Their totally friendly manner in which they communicated either by phone or letter which left me fee...
Review from South African Ken, 17-Mar-2011
Just the level of service and the speedy way they go about things, they never judged me or made me f...
Review from Jonathan Davis, 07-Feb-2011
They ALWAYS responded to my emails / phone calls within hours. I was NEVER left waiting for an answe...
Review from Johnny123, 05-Jan-2007

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  • Dear MRS 12, I'm concerned to read your comments on your time with Freeman Jones. Clearly this is no...
  • I am currently in an IVA where Greg Mullarkey is the IP - I find him very rude and unapproachable. ...
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  • I can totally relate and agree with you on this. They will take far to much than you can afford and ...

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