Review from Rosie (244 views)
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| Review of: Debt Lifeboat |
| Review date: 24 April 2012 |
| Insolvency Practitioner who handled case: Phillip Allen |
| I proceeded as far along as: Accepted IVA |
| The solution I opted for in the end: IVA |
| Speed of response |
| No of days to make a decision after I spoke to IVA company: 5 days |
| Weeks to IVA proposal after decision made: 1 weeks |
| Weeks to IVA accepted/rejected after decision made: 1 weeks |
| IVA Company Ratings | |
| Their debt solutions expertise: | 10 out of 10 |
| Their customer service: | 10 out of 10 |
| Their speed of response: | 10 out of 10 |
| Overall Company Rating: | 10 out of 10 |
| Insolvency Practitioner Ratings | |
| The quality of IVA proposal: | 10 out of 10 |
| Overall Insolvency Practitioner Rating: | 10 out of 10 |
| My circumstances: |
| I had a large amount of debt and after completing a 5-year IVA, two thirds of it were written off and it was such a relief not to get the harrassing phone calls and letters anymore. |
| My interaction with the company: |
| Everything was explained in detail. Whenever I rang with a query, it was resolved in no time to my satisfaction. |
| Why I gave the ratings I did: |
| The company and the people I dealt with namely Philip and Jane were very professional, knowledgeable and helpful and made my life a lot less stressful. |
| One thing they did - which really impressed me: |
| professionalism from start to finish |
| One thing they did - which I felt could be improved: |
| none |
| Other points |
| dividend was 25p in the pound and over 5 years just over £20,000 was paid into it with a large amount being written off |
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Reviewer quotes
- Debt Lifeboat
|
I felt that the service was very personal, i had contacted other companies who just didnt seem inter...
Review from Em, 17-Mar-2008 |
|
took away the stress
Review from andy, 28-Feb-2008 |
|
They were willing to respond by email and always did so within a few hours - sometimes minutes.
Review from Peter C, 17-Jul-2012 |
|
Outstanding service
Review from worrywart, 05-May-2010 |
|
They always got back to you when you could not speak to the right person
Review from D Harrison , 08-Apr-2013 |
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