Review from Kate75 (348 views)
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|Review of: IVA Advice Company|
|Review date: 23 April 2012|
|Insolvency Practitioner who handled case: Susan Clay|
|I proceeded as far along as: Accepted IVA|
|The solution I opted for in the end: IVA|
|Speed of response|
|No of days to make a decision after I spoke to IVA company: 2 days|
|Weeks to IVA proposal after decision made: 16 weeks|
|Weeks to IVA accepted/rejected after decision made: 4 weeks|
|IVA Company Ratings|
|Their debt solutions expertise:||10 out of 10|
|Their customer service:||10 out of 10|
|Their speed of response:||10 out of 10|
|Overall Company Rating:||10 out of 10|
|Insolvency Practitioner Ratings|
|The quality of IVA proposal:||10 out of 10|
|Overall Insolvency Practitioner Rating:||10 out of 10|
|We are a couple with two young children and a combined debt of almost Ãƒâ€šÃ‚Â£50,000. We have no equity in our property and no savings.|
|My interaction with the company:|
|We had a lengthy chat to Tina Shortland who listened to our sutuation and recommended we look in to an IVA. She was always at the end of the phone if we ever needed to ask her anything and she was never judgemental. It was a long process for us to gather all the information required as we are self employed but someone was always available to keep us on track and guide us in the right direction. Eventually, we were ready to put the proposal together and with the advice and support of Angela Smith and then Marc Tucker we agreed on the figures and had this agreed by Susan Clay in a Skype meeting. Our IVA was accepted at the creditor meeting with no changes required. Susan was so thorough and explained everything so clearly. We have been really impressed with all members of the team from start to finish!|
|Why I gave the ratings I did:|
|We have rated 10 out of 10 for everything because our experience was so good. We have been guided and helped every step of the way. Each member of the team has played a vital role in helping us understand our finances and how we move forward in our IVA. They have all been kind, helpful and supportive. No-one ever made us feel like they were judging us and they were positive from the start.|
|One thing they did - which really impressed me:|
|We were impressed with their communication and their understanding of our business/income figures. They were so thorough that we felt really confident in a positive outcome.|
|One thing they did - which I felt could be improved:|
|We cannot think of anything!|
|We had our IVA accepted at 38p in the Ãƒâ€šÃ‚Â£. We will pay back approximately Ãƒâ€šÃ‚Â£18,000 after 60 months.|
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