Review from Mrs PR (254 views)

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Review of: Harrington Brooks
Review date: 26 March 2012
Insolvency Practitioner who handled case: David Rankin
I proceeded as far along as: Accepted IVA
The solution I opted for in the end: IVA
 
Speed of response
No of days to make a decision after I spoke to IVA company: 30 days
Weeks to IVA proposal after decision made: 2 weeks
Weeks to IVA accepted/rejected after decision made: 4 weeks
 
IVA Company Ratings
Their debt solutions expertise: 9 out of 10
Their customer service: 10 out of 10
Their speed of response: 10 out of 10
Overall Company Rating: 10 out of 10
 
Insolvency Practitioner Ratings
The quality of IVA proposal: 10 out of 10
Overall Insolvency Practitioner Rating: 10 out of 10
 
My circumstances:
I am retired with low pension, live in Dudley and have 23.5k of debt
My interaction with the company:
I have been with them on a Debt Management Programme for 6 months and found them helpful and friendly
Why I gave the ratings I did:
I rated them 10 out of 10 because they have answered all my questions and returned my calls
One thing they did - which really impressed me:
They have answered all my queries and have been helpful
One thing they did - which I felt could be improved:
nothing 
Other points
I have learnt to get into debt and would like to turn the clock back, I will be paing back 37p/£ and will have over 11k written off

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Reviewer quotes

  • Harrington Brooks
I have had no problems with Harrington Brooks and the speed of the process was very smooth and fast.
Review from Baker 69, 23-Apr-2013
Speed of service
Review from terri, 18-Apr-2013
The knowledge of the company is very reassuring,They were very sympathetic to my situation and made ...
Review from Miss vrm, 05-Oct-2012
The speed of the IVA from start to finish was great
Review from WJF, 30-Jul-2012
General communication always presice
Review from Fletch , 06-Jun-2013

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Last 10 Reviews

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Last 5 comments(for Reviews)

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  • Very poor company customer service wise, I also have ended up with them after my account was transfe...
  • I agree with a lot of what has been said. Very poor customer service. In fact they ignore any corr...
  • Dear MRS 12, I'm concerned to read your comments on your time with Freeman Jones. Clearly this is no...
  • I am currently in an IVA where Greg Mullarkey is the IP - I find him very rude and unapproachable. ...
  • Sounds like it could of been written by a member of their staff

See all 1457 comments

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