Review from adam (575 views)

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Review of: Harrington Brooks
Review date: 01 December 2011
Insolvency Practitioner who handled case: Not Known
I proceeded as far along as: Accepted IVA
The solution I opted for in the end: IVA
 
Speed of response
No of days to make a decision after I spoke to IVA company: 1 days
Weeks to IVA proposal after decision made: 1 weeks
Weeks to IVA accepted/rejected after decision made: 4 weeks
 
IVA Company Ratings
Their debt solutions expertise: 10 out of 10
Their customer service: 10 out of 10
Their speed of response: 10 out of 10
Overall Company Rating: 10 out of 10
 
Insolvency Practitioner Ratings
The quality of IVA proposal: 10 out of 10
Overall Insolvency Practitioner Rating: 10 out of 10
 
My circumstances:
I have over £20k in debt, due to mainly overspending and not managing my finances very well. At the time of taking out the loans I had no problems in affording the repayments... but after a year or so, it started to get on top of me. I felt like I was working everyday just to pay the banks, I had no money to spend on myself, to go out or to have a holiday, and I slipped into depression.
My interaction with the company:
After speaking with them, I realised that life didnt have to be the way it was, at first I was considering bankruptcy, as I dont have any assets and it would be good to wipe the slate clean... but when the IVA was explained to me, I felt this was a more honest solution, it was affordable, left me with some money to enjoy myself and I was paying back what I had borrowed.
Why I gave the ratings I did:
Great help, fast response. Friendly people and they understood my situation and helped me work through the paperwork easily and as to get the best outcome for me.
One thing they did - which really impressed me:
Hand delivered the paperwork so I got to meet one of the guys and speak with him about the IVA.
One thing they did - which I felt could be improved:
I dont think anything could actually be improved. The only worry I had when first contacting them was that I had to pay £300 to them to set things up. Of course I understand the reasons for this, but it did scare me a little, thinking.. "what if they take the money and then dont do anything... what would happen then" But now Im paying the IVA, and am over £400 a month better off, I feel like a weight has been lifted off my shoulders and couldnt thank them enough for their help! 
Other points
Im not sure of the exact amount... but Im paying £150 a month back over 5 years which is £9000. So I guess over half my debt has been written off! Ive learned not to take on credit! Save up first to buy the things you want!! Otherwise, what seems like a good idea at the time just lingers over your head for longer than the item you bought even lasts!

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Reviewer quotes

  • Harrington Brooks
Impressed with the process and will recommend them to anyone I know is in debt trouble.
Review from B Miah , 14-Dec-2012
We are impressed with how quickly and efficiently they sorted our problem out.
Review from S&D.C_5, 18-Oct-2012
They informed me on every step that was taken. They never left you wondering what was going on. Alwa...
Review from Ms ME, 09-Jul-2012
good customer service
Review from kempt, 12-Jul-2012
They treated me with respect and made me feel at ease.
Review from Mr M, 22-Feb-2012

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  • Dear MRS 12, I'm concerned to read your comments on your time with Freeman Jones. Clearly this is no...
  • I am currently in an IVA where Greg Mullarkey is the IP - I find him very rude and unapproachable. ...
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  • I can totally relate and agree with you on this. They will take far to much than you can afford and ...

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