Review from V Christie (391 views)
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|Review of: Harrington Brooks|
|Review date: 28 September 2011|
|Insolvency Practitioner who handled case: David Rankin|
|I proceeded as far along as: Accepted IVA|
|The solution I opted for in the end: IVA|
|Speed of response|
|No of days to make a decision after I spoke to IVA company: 4 days|
|Weeks to IVA proposal after decision made: 2 weeks|
|Weeks to IVA accepted/rejected after decision made: 3 weeks|
|IVA Company Ratings|
|Their debt solutions expertise:||9 out of 10|
|Their customer service:||9 out of 10|
|Their speed of response:||9 out of 10|
|Overall Company Rating:||9 out of 10|
|Insolvency Practitioner Ratings|
|The quality of IVA proposal:||8 out of 10|
|Overall Insolvency Practitioner Rating:||9 out of 10|
|My husband and I had accumulated several thousands of pounds of debt on loans and credit cards and living in rented property we had no equity to fall back on|
|My interaction with the company:|
|Initially we had signed up to a debt management programme but H.B called us after a few months because they felt an IVA would be the most appropriate solution for us. They were extremely helpful throughout the process until we were accepted and have remained so.|
|Why I gave the ratings I did:|
|Being in this situation is extremely daunting but we are almost 4 years through a 6 year IVA and there is a light at the end of the tunnel. They have continued to be supportive and are very approachable.|
|One thing they did - which really impressed me:|
|Our daughter is coming over from Australia at Christmas and I asked if we could take a payment break in December to help us to give her a memorable time. The request was granted within 3 days, for which we are so grateful.|
|One thing they did - which I felt could be improved:|
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- Harrington Brooks
Taking away the stress from us and is a relief.
Review from M & G_Ma, 20-Jun-2012
There friendly attitude to me was really great. Very helpful. Just what I was looking for
Review from S C, 15-Mar-2012
Customer service very impressive, understanding and knowledgeable.
Review from jackson253, 21-Jan-2013
I was always given direct dial numbers for the people dealing with each aspect of my IVA - no being ...
Review from Angela, 29-Sep-2011
made me feel at ease
Review from Mr T, 05-Jul-2011
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