Review from Gary (4179 views)

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Review of: Simple Debt Solutions
Review date: 25 August 2011
Insolvency Practitioner who handled case: Not Known
I proceeded as far along as: Failed IVA
The solution I opted for in the end: IVA
 
Speed of response
No of days to make a decision after I spoke to IVA company: 5 days
Weeks to IVA proposal after decision made: 2 weeks
Weeks to IVA accepted/rejected after decision made: 6 weeks
 
IVA Company Ratings
Their debt solutions expertise: 1 out of 10
Their customer service: 1 out of 10
Their speed of response: 5 out of 10
Overall Company Rating: 1 out of 10
 
Insolvency Practitioner Ratings
The quality of IVA proposal: 1 out of 10
Overall Insolvency Practitioner Rating: 1 out of 10
 
My circumstances:
My wife had debts of 17000 thanks to Simple Debt Solutions fees after two year this increased to 24500. The IVA they proposed was totally unrealistic, and just allowed them to rack up fees. They did not restructure the loan at all and provided nothing that could be described as a service.
My interaction with the company:
Why I gave the ratings I did:
I gave them mostly 1s as 0s were not available. They proposed an IVA based on the re mortgage of the property, apparantly being unaware that once my wife had an IVA this would not be possible (post credit crunch). They made no attempt to restructure the loan, even though I found out directly that the majority of the creditors were happy to do this.
One thing they did - which really impressed me:
One thing they did - which I felt could be improved:
 
Other points
No money has been written off.

Community Comments of this review

Quality? Genuine? Date
3 out of 5 3 out of 5 23 November 2011
Quality? Genuine? Date
3 out of 5 3 out of 5 22 September 2011
Comment: An IVA does not restructure any of the loans and the remortage clause is in all home owner IVAs
 

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Reviewer quotes

  • Simple Debt Solutions
The came back with a solution really quick and were completely non-judgemental. I felt bad enough b...
Review from Steph, 14-May-2008
Im impressed at how quick they dealt with our IVA and how quick i recieved our paperwork also the co...
Review from Marie, 10-Jul-2008
Just the way the whole matter was handled.
Review from Gordon, 26-Aug-2008
Explaining the process very clearly.
Review from Rick, 01-Jun-2008
They called me back when they said they would. The job I have means that Im only available at certai...
Review from Mr B., 22-Feb-2008

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Last 5 comments(for Reviews)

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  • Very poor company customer service wise, I also have ended up with them after my account was transfe...
  • I agree with a lot of what has been said. Very poor customer service. In fact they ignore any corr...
  • Dear MRS 12, I'm concerned to read your comments on your time with Freeman Jones. Clearly this is no...
  • I am currently in an IVA where Greg Mullarkey is the IP - I find him very rude and unapproachable. ...
  • Sounds like it could of been written by a member of their staff

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