Review from Jimboah (652 views)

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Review of: IVA Advice Company
Review date: 04 August 2011
Insolvency Practitioner who handled case: Melanie R Giles
I proceeded as far along as: Accepted IVA
The solution I opted for in the end: IVA
 
Speed of response
No of days to make a decision after I spoke to IVA company: 1 days
Weeks to IVA proposal after decision made: 4 weeks
Weeks to IVA accepted/rejected after decision made: 7 weeks
 
IVA Company Ratings
Their debt solutions expertise: 10 out of 10
Their customer service: 10 out of 10
Their speed of response: 10 out of 10
Overall Company Rating: 10 out of 10
 
Insolvency Practitioner Ratings
The quality of IVA proposal: 10 out of 10
Overall Insolvency Practitioner Rating: 10 out of 10
 
My circumstances:
I am single, renting and had £35k of debts
My interaction with the company:
Why I gave the ratings I did:
Fantastic company to deal with. All the staff I spoke to were and are fantastic. All questions answered promtly and everybody I spoke to was understanding of my position and did not judge in any way. A fantastic company to deal with.
One thing they did - which really impressed me:
The speed/timeframe in which the IVA was put together and accepted.
One thing they did - which I felt could be improved:
 
Other points
I am learning to budget properly and I have learnt my lesson when it comes to credit. I am now going to be paying back 46p in the £ so a pretty good dividend for my creditors. I believe I am in great hands with Mel and her team.

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Reviewer quotes

  • IVA Advice Company
Talked to me like I was a human being with a human problem that needed sorting. At no point was I ma...
Review from Twang Thang, 02-Oct-2010
Melanie arranged to meet us outside office hours, due to our work commitments.
Review from indeep, 08-Aug-2009
Communication
Review from Goosed, 11-Aug-2010
face to face meeting
Review from Chris D, 22-Jun-2007
We were impressed with their communication and their understanding of our business/income figures. T...
Review from Kate75, 23-Apr-2012

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  • I am currently in an IVA where Greg Mullarkey is the IP - I find him very rude and unapproachable. ...
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