Review from Laura (1083 views)
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|Review of: Guardian (Formerly Grosvenor Ptrs)|
|Review date: 14 July 2007|
|Insolvency Practitioner who handled case: Not Known|
|I proceeded as far along as: Accepted IVA|
|The solution I opted for in the end: IVA|
|Speed of response|
|No of days to make a decision after I spoke to IVA company: 2 days|
|Weeks to IVA proposal after decision made: 1 weeks|
|Weeks to IVA accepted/rejected after decision made: 6 weeks|
|IVA Company Ratings|
|Their debt solutions expertise:||10 out of 10|
|Their customer service:||10 out of 10|
|Their speed of response:||10 out of 10|
|Overall Company Rating:||10 out of 10|
|Insolvency Practitioner Ratings|
|The quality of IVA proposal:||10 out of 10|
|Overall Insolvency Practitioner Rating:||10 out of 10|
|I am a working mother of two with a partner, I had 30K debt with 16K equity. I live in the South of England.|
|My interaction with the company:|
|I found all member of the team within this company very polite and eager to help. Their advise was in plain english and all option explained to me at the very early stage. Between the company and I it was decided that an IVA was the best option and through email commications the forms were completed very quickly. All advise was clear,a very friendly and helpful team.|
|Why I gave the ratings I did:|
|I have rated them 10/10 due to the excellent service, advise and understanding this firm provides.|
|One thing they did - which really impressed me:|
|The time scale from the first phone call to the actual IVA being accepted was only 5 weeks.<br> <br> The advise was in plain english and they were always willing to answer the numerous questions I put to them.<br>|
|One thing they did - which I felt could be improved:|
|Prior to the IVA I was paying approx £700 per month to my creditors. The divident I am now paying is £220 per month. I have currently 25K in equity in my property of which I have to pay 50% to my creditors in year four of the IVA. I have wrote off approx 40% of my debts|
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- Guardian (Formerly Grosvenor Ptrs)
The speed of their response and the way they explained each and every move was a great credit to the...
Review from Graham Hodgson, 02-Oct-2007
Answered all queries promptly and professionally
Review from Paul J, 19-Dec-2008
As I said before I was impressed by the total service given but if I had to pick one thing that part...
Review from Jensta, 15-Feb-2007
Review from Jamie, 07-Sep-2008
A very friendly one to one service.
Review from Clive, 24-Jun-2007
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