Review from Amy Anything (804 views)

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Review of: ClearDebt
Review date: 08 July 2011
Insolvency Practitioner who handled case: David Emanuel Merton Mond
I proceeded as far along as: Accepted IVA
The solution I opted for in the end: IVA
 
Speed of response
No of days to make a decision after I spoke to IVA company: 1 days
Weeks to IVA proposal after decision made: 4 weeks
Weeks to IVA accepted/rejected after decision made: 9 weeks
 
IVA Company Ratings
Their debt solutions expertise: 10 out of 10
Their customer service: 10 out of 10
Their speed of response: 10 out of 10
Overall Company Rating: 10 out of 10
 
Insolvency Practitioner Ratings
The quality of IVA proposal: 10 out of 10
Overall Insolvency Practitioner Rating: 10 out of 10
 
My circumstances:
I am a Machine Supervisor living in Staffordshire , I had debts of just over 20k and living in rented acc
My interaction with the company:
I went on there website and left some details and was contacted by them and put through to an adviser who was very helpful and went through the options available after doing a factfind he recommended an IVA and informed what I needed to do and what it meant , the pack was sent out which I returned along with the paperwork needed after a few more weeks and a couple of chats on the phone my IVA was accepted
Why I gave the ratings I did:
Service was very good and all questions answered
One thing they did - which really impressed me:
Customer Friendly
One thing they did - which I felt could be improved:
Nothing really 
Other points
Dont be silly with money , 31p in the £ and the best part of 10k

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Reviewer quotes

  • ClearDebt
The speed of everything - everything ClearDebt said they would do, they did before they said they we...
Review from Savage, 21-Mar-2011
Their helpfulness and patience with me
Review from Abrigo, 11-Nov-2010
Everybody helpful, kept me up to date and really impressed with the way Gavin Poole dealt with my ca...
Review from Pearcey , 21-Dec-2010
Very friendly and efficient.
Review from Ms J, 05-Jan-2012
overall very good. but in particular it was the communication which was very impressive
Review from Buck, 15-Jul-2010

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  • Very poor company customer service wise, I also have ended up with them after my account was transfe...
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