Review from Joshua101001 (597 views)

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Review of: ClearDebt
Review date: 22 March 2011
Insolvency Practitioner who handled case: David Emanuel Merton Mond
I proceeded as far along as: Accepted IVA
The solution I opted for in the end: IVA
 
Speed of response
No of days to make a decision after I spoke to IVA company: 7 days
Weeks to IVA proposal after decision made: 4 weeks
Weeks to IVA accepted/rejected after decision made: 3 weeks
 
IVA Company Ratings
Their debt solutions expertise: 10 out of 10
Their customer service: 10 out of 10
Their speed of response: 10 out of 10
Overall Company Rating: 10 out of 10
 
Insolvency Practitioner Ratings
The quality of IVA proposal: 10 out of 10
Overall Insolvency Practitioner Rating: 10 out of 10
 
My circumstances:
I lived beyond my means, then my circumstance changed whereby my income reduced, therefore i struggled to pay my debt.
My interaction with the company:
Very good. Ive had no issues. Ive been in contact with my advisor by email and telephone.
Why I gave the ratings I did:
Ive had no qualms. I had an indecent last year with my car and ClearDebt helped. My advisor rang me today to discuss the income and expenditure review - very good service.
One thing they did - which really impressed me:
ClearDebts manner - they didnt judge me and its being handled very well.
One thing they did - which I felt could be improved:
ill struggle to answer this question - cant think of anything.  
Other points
Never touch a credit card again. To be more disciplined with money and not to live beyond means.

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Reviewer quotes

  • ClearDebt
Basically they lowered my payment and I will be debt free in 5 years
Review from Emmanuel Adebo, 11-Mar-2011
The speed in which things were moved forward.
Review from 446.VK, 02-Mar-2011
give to them credit they deserve it,so prompt with all their dealings with me.now disabled,after yea...
Review from john, 03-Feb-2007
THe spped and response and the constant updates on the progress of the IVA.
Review from christos, 19-Jul-2007
Customer service!!!
Review from EGWhittaker, 19-Jul-2012

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  • Very poor company customer service wise, I also have ended up with them after my account was transfe...
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  • Dear MRS 12, I'm concerned to read your comments on your time with Freeman Jones. Clearly this is no...
  • I am currently in an IVA where Greg Mullarkey is the IP - I find him very rude and unapproachable. ...
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