Review from ATFGBR (959 views)
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| Review of: W3 Debt Solutions |
| Review date: 17 February 2011 |
| Insolvency Practitioner who handled case: Not Known |
| I proceeded as far along as: Accepted IVA |
| The solution I opted for in the end: IVA |
| Speed of response |
| No of days to make a decision after I spoke to IVA company: 4 days |
| Weeks to IVA proposal after decision made: 2 weeks |
| Weeks to IVA accepted/rejected after decision made: 6 weeks |
| IVA Company Ratings | |
| Their debt solutions expertise: | 1 out of 10 |
| Their customer service: | 1 out of 10 |
| Their speed of response: | 1 out of 10 |
| Overall Company Rating: | 1 out of 10 |
| Insolvency Practitioner Ratings | |
| The quality of IVA proposal: | 1 out of 10 |
| Overall Insolvency Practitioner Rating: | 1 out of 10 |
| My circumstances: |
| I am a professional person based in London. I hand a debt of over 80K and a property with 30K equity. |
| My interaction with the company: |
| W3 were very helpful in the sales phase, but since then my impression has been that thay are on the side of my creditors and do not represent my interests at all. Their letters and calls are rude and abrupt and they make no attempt to suggest solutions to problems - only threats and rudeness. |
| Why I gave the ratings I did: |
| They are a rude and abrupt company and make no effort to represent my interests at all. They are 100% on the side of my creditors, contrary to what they said when they were selling their service to me. |
| One thing they did - which really impressed me: |
| Sold their solution |
| One thing they did - which I felt could be improved: |
| Their communication with THEIR client and the way they address their customers |
| Other points |
| I am year 4 of my IVA and W3 are the rudest company I have had the misfortune to deal with. |
Community Comments of this review
| Quality? | Genuine? | Date |
| 5 out of 5 | 5 out of 5 | 21 November 2011 |
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Reviewer quotes
- W3 Debt Solutions
|
When I needed to conclude my IVA early to get a withdrawn job offer overturned, the proposal was put...
Review from Black Czerny, 26-Jun-2008 |
|
took away the stress
Review from mr c, 04-Mar-2008 |
|
When i first made the call to W3, they were very polite and understanding until they passed my case ...
Review from Playa, 25-Feb-2008 |
|
Timely delivery of all the paperwork which explained what we needed to do.
Review from Ian B, 13-Nov-2007 |
|
Sold their solution
Review from ATFGBR, 17-Feb-2011 |
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