Review from manx (2858 views)

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Review of: Ostrich FS
Review date: 25 April 2007
Insolvency Practitioner who handled case: Alan Simon
I proceeded as far along as: Accepted IVA
The solution I opted for in the end: IVA
 
Speed of response
No of days to make a decision after I spoke to IVA company: 1 days
Weeks to IVA proposal after decision made: 3 weeks
Weeks to IVA accepted/rejected after decision made: 8 weeks
 
IVA Company Ratings
Their debt solutions expertise: 9 out of 10
Their customer service: 9 out of 10
Their speed of response: 10 out of 10
Overall Company Rating: 9 out of 10
 
Insolvency Practitioner Ratings
The quality of IVA proposal: 9 out of 10
Overall Insolvency Practitioner Rating: 9 out of 10
 
My circumstances:
I am a process controller living in Kent. I had unsecured debts of 103k.
My interaction with the company:
I rang them and explained I had already looked into my options and thought an IVA was the best solution to my predicament. I completed sent forms and the IVA was accepted at the creditor meeting with some amendments. All this was accomplished wth the minimum of fuss and all staff I had contact with were knowledgable, friendlyand helpful.
Why I gave the ratings I did:
I rated all high as I encountered no problems with any aspect throughout the whole process.
One thing they did - which really impressed me:
Speed of all correspondence.
One thing they did - which I felt could be improved:
n/a 
Other points
My IVA was accepted. I learnt not to fret and worry at home and to do something about it. My dividend was approx 30p in the pound and approx 60k will be written off.

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Quality? Genuine? Date
2 out of 5 2 out of 5 22 June 2007

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Reviewer quotes

  • Ostrich FS
Speed of all correspondence.
Review from manx, 25-Apr-2007
They did not try and sell me anything.
Review from Alice , 22-Feb-2007
My first phone call I spoke to Mr David T. I rate him highly as he listened, I felt no personal judg...
Review from Miss C, 23-Mar-2007
THE SPEED IN WHICH THEY ACTED
Review from STEVE10, 09-Mar-2007
there speed
Review from donna, 20-May-2007

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Last 5 comments(for Reviews)

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  • Very poor company customer service wise, I also have ended up with them after my account was transfe...
  • I agree with a lot of what has been said. Very poor customer service. In fact they ignore any corr...
  • Dear MRS 12, I'm concerned to read your comments on your time with Freeman Jones. Clearly this is no...
  • I am currently in an IVA where Greg Mullarkey is the IP - I find him very rude and unapproachable. ...
  • Sounds like it could of been written by a member of their staff

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