Review from Brendan (710 views)

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Review of: ClearDebt
Review date: 29 November 2010
Insolvency Practitioner who handled case: David Mond
I proceeded as far along as: Accepted IVA
The solution I opted for in the end: IVA
 
Speed of response
No of days to make a decision after I spoke to IVA company: 4 days
Weeks to IVA proposal after decision made: 2 weeks
Weeks to IVA accepted/rejected after decision made: 6 weeks
 
IVA Company Ratings
Their debt solutions expertise: 8 out of 10
Their customer service: 10 out of 10
Their speed of response: 9 out of 10
Overall Company Rating: 9 out of 10
 
Insolvency Practitioner Ratings
The quality of IVA proposal: 8 out of 10
Overall Insolvency Practitioner Rating: 9 out of 10
 
My circumstances:
I am a homeowner living in NI, I had 37k debt
My interaction with the company:
I rang them, they listened to my situation and recommended IVA, they posted form, I completed and returned, after some small changes the IVA was accepted at the creditor meeting. I found them to be very friendly and very helpful.
Why I gave the ratings I did:
I rated them 9 out of 10 because i consider them extremely honest and fair in their approach.
One thing they did - which really impressed me:
They took the time to ensure all info provided was accurate and clear before going forward.
One thing they did - which I felt could be improved:
They did most things quite well and this allowed for information to be given and taken very well.  
Other points
Currently my IVA is being finalised. I have learnt that falling into large financial debt is quite stressful and very difficult to be able to repay all creditors. It was very important to me that all creditors i was in debt to were dealt with as fairly as possible and i feel Clear Debt were able to achieve this.

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Reviewer quotes

  • ClearDebt
The communication skills and personal reassurance made me feel valued and confirmed the fact that I ...
Review from Mary Mathai, 23-Aug-2009
Everything really.
Review from Ransley, 09-Jun-2010
When circumstances were difficult they found a way for me to proceed.
Review from BGW, 04-Nov-2011
the main thing that impressed me was they gave me options in black and white,no jargon.just simply e...
Review from martin, 25-Mar-2009
Quick response. helped me to not panic.. fully went though everything.
Review from Mandy, 13-Jun-2007

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