Review from scaredkez (4851 views)

< Prev
Review of: Synergi Partners
Review date: 03 January 2007
Insolvency Practitioner who handled case: Not Known
I proceeded as far along as: Proposed IVA
The solution I opted for in the end: Bankruptcy
 
Speed of response
No of days to make a decision after I spoke to IVA company: 30 days
Weeks to IVA proposal after decision made: 28 weeks
Weeks to IVA accepted/rejected after decision made: 30 weeks
 
IVA Company Ratings
Their debt solutions expertise: 2 out of 10
Their customer service: 3 out of 10
Their speed of response: 1 out of 10
Overall Company Rating: 1 out of 10
 
Insolvency Practitioner Ratings
The quality of IVA proposal: 1 out of 10
Overall Insolvency Practitioner Rating: 1 out of 10
 
My circumstances:
i am a manager living in merseyside with debts of 93k and 30k equity in property went for a joint iva with husband
My interaction with the company:
contacted debt councillors in july who forwarded us to synergi who told us we had 2 options iva or bankruptcy, started on proposal changed the payments from 350 upto 533 per month advised us to start paying upfront as would look good towards iva, after 3 months told us there was a backlog but keep paying had creditors meeting 18th december they were unsure if it was going to be accepted because of our 2 biggest creditors, adjourned they wanted a further 118 a month bringing the monthly contribution to 618, they had given us the bare minimum to live on as was, agreed to cancel life insurances although stipulation of mortgage as requested, telephoned me back and said one of our biggest creditors wouldnt agree anyway so no point going any further and no money to be reurned to us after paying them £1566, up until the point of contacting them we had not missed any payments and are now 5 months not paying any creditors everything in default, out of pocket they still wanted us to continue paying and put us back to debt councillors and arrange a DMP which we were told in the first place wouldnt be accepted, i feel i have been totally let down and i am still awaiting any paperwork returned and the rejection papaer work for the iva
Why I gave the ratings I did:
i gave them 1/10 as i felt let down and ripped off 93k in debt and no further forward was in a no win situation with them as they had no incentive to get my iva accepted as they were always going to be paid no matter what happened. i feel they knew from the outset as they said they were unsure on one of the creditors that this was going to fail
One thing they did - which really impressed me:
nothing
One thing they did - which I felt could be improved:
refund payments, and not to take advantage of people at a vulnerable time, if they are to ask for up front fees it should be written down that this wont be refunded if you have paid into it less than £2500 as they verbally told me after the rejection, at no time did they tell me i wouldnt receive payments back even though i asked several times was this service costing me and how much. 
Other points
i am now having to go bankrupt and lose my family home, defaulted with majority of credit companies and i am seeking alternative ip advice, didnt make token payments as advised, my dividened was to be 45 in the £ with a div of 17 to the £ in bankruptcy

Community Comments of this review

Quality? Genuine? Date
5 out of 5 5 out of 5 08 October 2008
Comment: SPOT ON . SURELY SOMETHING SHOULD BE DONE ABOUT THIS COMPANY
 
Quality? Genuine? Date
3 out of 5 2 out of 5 02 May 2008
Comment: iam in my final year and have had no issues
 
Quality? Genuine? Date
5 out of 5 5 out of 5 10 April 2008
Comment: DO NOT GO TO SYNERGI....THEY ARE COMPLETELY RUINING OUR LIVES...ENTERED INTO IVA...HAD DIFFICULTIES...HAVE NOT MADE PAYMENT FOR NEARLY 2 YEARS!!! ..NOW DEBT RECOVERY COMPANIES ARE BUYING UP OUR DEBTS IN BIG CHUNKS THEREBY GIVING THEM A LARGE CHUNK TO VOTE WITH...OUR VARIATION MEETINGS KEEP GETTING ADJOURNED....THEY TOLD US THIS WEEK THAT WE CHOOSE TO GET INTO DEBT AND WE WERE TO DEAL WITH IT...DONT USE THEM...THEY ARE MAKING US ILL WITH WORRY!!
 
Quality? Genuine? Date
3 out of 5 3 out of 5 10 January 2008
Comment: who got into 95k debt in the first place?... PLONKER.
 
Quality? Genuine? Date
5 out of 5 5 out of 5 16 December 2007
Comment: They blamed me for not understanding things that they hadn't explained. And they told me to pay the VAT man 1500 quid that could have been added to the IVA.
 
Quality? Genuine? Date
3 out of 5 3 out of 5 21 October 2007
Comment: I've heaqrd that this lot is making a load of people redundant so they may not be around for much longer
 
Quality? Genuine? Date
4 out of 5 5 out of 5 21 October 2007
Quality? Genuine? Date
5 out of 5 4 out of 5 19 October 2007
Comment: I WISH I HAD SEEN THIS BEFORE I ENTERED INTO AN IVA WITH THEM. OUR IVA WAS OK'D EARLY AUGUST AND TO DATE NONE OF OUR CREDITORS HAVE NOT RECIEVED ANY OF THE £1000 PER MONTH WE ARE PAYING - I HAVE EMAILED THE COMPANY ASKING FOR ACTION AND HAD NO RESPONSE. GOING FOR AN IVA IS A DIFFICULT DECISION TO TAKE AT THE BEST OF TIMES AND TO STILL HAVE TO PUT UP WITH THE GRIEF WE ARE GETTING FROM CRDITIORS IS NOT REALLY ON.
 
Quality? Genuine? Date
5 out of 5 5 out of 5 26 July 2007
Comment: I know for a fact that this review is genuine. Don't touch Synergi with a barge pole
 
Quality? Genuine? Date
3 out of 5 3 out of 5 06 June 2007
Quality? Genuine? Date
5 out of 5 2 out of 5 06 June 2007
Quality? Genuine? Date
5 out of 5 5 out of 5 30 May 2007
Quality? Genuine? Date
5 out of 5 5 out of 5 28 March 2007
Quality? Genuine? Date
4 out of 5 4 out of 5 24 February 2007
Comment: just going through an iva myself an scared to death so helpful to read this
 
Quality? Genuine? Date
5 out of 5 5 out of 5 15 February 2007
Quality? Genuine? Date
2 out of 5 2 out of 5 15 February 2007
Comment: Having used this company, I found them to be very efficient and dealt with my case in a professional manner. My case was accepted, however, I can understand being so upset when the case is rejected.
 
Quality? Genuine? Date
5 out of 5 5 out of 5 09 February 2007
Comment: I used to work at Synergi and i know just how false they really are.
 
Quality? Genuine? Date
5 out of 5 5 out of 5 05 February 2007
Comment: I just wanted to wish you luck in the future, You have had a really terrible time. Sue the rotten gits if you can! What were they taking your money for??
 
Quality? Genuine? Date
5 out of 5 5 out of 5 31 January 2007
Comment: FROM PERSONAL EXPERIENCE OF THIS COMPANY I KNOW IT IS TOTALLY GUENUINE.
 
Quality? Genuine? Date
5 out of 5 5 out of 5 31 January 2007
Quality? Genuine? Date
4 out of 5 5 out of 5 26 January 2007
Comment: I have used synergi and agree with them being very unprofessional.
 
Quality? Genuine? Date
4 out of 5 3 out of 5 19 January 2007
Comment: Why not phone nationaldebtline and ask about their form for complaining to Office of Fair trading as you may be able to get money back from the offending company
 
Quality? Genuine? Date
5 out of 5 5 out of 5 19 January 2007
Quality? Genuine? Date
5 out of 5 5 out of 5 16 January 2007
Comment: How can people think that this review isn't over a real case. All who post in the IVA forum know that it is, this review was posted so that others will be aware of this company and not use them
 
Quality? Genuine? Date
5 out of 5 4 out of 5 15 January 2007
Quality? Genuine? Date
5 out of 5 5 out of 5 14 January 2007
Comment: I am using Syerngi thorough Debt Counsellors and 100% agree with everything said as they are useless! Service is the worst ever and they will not answer a straight forward question.
 
Quality? Genuine? Date
4 out of 5 5 out of 5 14 January 2007
Quality? Genuine? Date
5 out of 5 5 out of 5 09 January 2007
Quality? Genuine? Date
5 out of 5 5 out of 5 09 January 2007
Quality? Genuine? Date
4 out of 5 4 out of 5 09 January 2007
Comment: Terrible experience. Sorry to hear you were ripped off although if you want to do an IVA the proposed return was very good, so try a smaller IP & do not pay anything upfront. PS if they do not have the £2.5K term in writing, suee the gits for it.
 
Quality? Genuine? Date
5 out of 5 5 out of 5 08 January 2007
Comment: this is shocking, i am disgusted people can be treated this way in the modern day debt industry, i applied for an IVA with ClearStart and they were truly fantastic.
 
Quality? Genuine? Date
3 out of 5 1 out of 5 08 January 2007
Comment: I doubt that this is a real case as it isnt the Insolvency Practitioner that asks for more money but the creditors and KPMG are one of the companies that are always requesting a minimum monthly payment regardless of circumstances of the client.
 
Quality? Genuine? Date
5 out of 5 5 out of 5 06 January 2007
Quality? Genuine? Date
5 out of 5 5 out of 5 06 January 2007
Comment: I have my own experiences with The Debt Counsellors - this review is genuine
 
Quality? Genuine? Date
5 out of 5 5 out of 5 05 January 2007
Comment: I hope things improve for you. Hopefully things will work out.
 

Rate this review

Attention IVA community: Please help us police the quality of the reviews being posted:

How informative was this review?
Not useful Bit vague ok Informative Very Informative

How genuine does this review look?
This is Spam Doubtful Don't know Probably Genuine Definitely Genuine


Your comments: (optional)


Please leave your name and email(will not be displayed):

Name: (optional)

Email: (optional)

Please Enter the Text in the image below:
 

(Your IP address will be recorded but not displayed)

Submit a review

IVA.com urgently need your IVA and IP reviews so that we can provide a more accurate representatation of who is doing a good job and who needs to improve. Your reviews will help other people in your situation find the best IVA Firm or IP to talk to. IVA.com will send prizes of gift vouchers to the authors of the best reviews.

We are looking for 3 types of reviews:

  • Free advice/consultation from an IVA Firm

Was it impartial? Did they have clear expertise?

  • IVA proposals

Was it successful? Were you happy with the service?

  • IVAs in progress

How are they handling your case? Is the IVA progressing ok?
Click here to submit a Review

Reviewer quotes

  • Synergi Partners
Treated me like a human being - never once did I feel judged.
Review from NewChapter, 09-Mar-2011
they seemed to care about my issue and i think they gave me the right advice.
Review from Mr C, 08-Mar-2008
Cleared my debts before the end of the five years due to my situation and have given me the chance t...
Review from jen, 31-Aug-2010
THEY REALLY HID THE FEES WELL AND ADDED ANOTHER 5K TO MY TOTAL DEBT. OH AND THEY ALWAYS KEPT TO COMP...
Review from RICHARD, 08-Oct-2008
They helpd us to see a light in a very dark part of our lives. and when my father was dying and we h...
Review from Sharon, 22-Jun-2009

Search for IP/IVA Firm

Search:
(search is fuzzy - part of name is fine)

Last 10 Reviews

  • Name
  • Rating
  • Age
  • Nig
  • 10
  • 8 days

See all 5764 reviews

Last 5 comments(for Reviews)

  • Name
  • Quality
  • Genuine?
  • I am currently in an IVA where Greg Mullarkey is the IP - I find him very rude and unapproachable. ...
  • Sounds like it could of been written by a member of their staff
  • Thank you for this detailed review. I am also a teacher and have also found myself in a position wh...
  • I can totally relate and agree with you on this. They will take far to much than you can afford and ...
  • FJ: I’m sorry you aren’t happy with how we’ve handled your IVA. During your IVA if you earn mo...

See all 1451 comments

Best Reviews

  • Rating
  • Author

Popular Reviews

  • Views
  • Author

Insolvency Advice Articles

Click on one of the headings below to read a range of articles on insolvency:

Reviews on IVA.com

  • IVA.com is rated 3.9 on a scale of 5 based on on reviewcentre.com.
    Latest review:
    A useful site that is free to use and full of useful... - by , 01/03/2008
    5/ 5stars
    Good Points
    Very informative with lots of useful information. A lot of reviews on firms that really help understand their customer service and ability. The reviews appear to be genuine as they offer interesting insights. Didn't really use the the map but looks impressive!
    Bad Points
    The site is a bit cluttered and sometimes hard to navigate around.
    General Comments
    A useful site that is free to use and full of useful information about IVAs. If you are thinking of doing an IVA then this is a must use site.