Review from Brookside (430 views)

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Review of: ClearDebt
Review date: 08 November 2010
Insolvency Practitioner who handled case: David Emanuel Merton Mond
I proceeded as far along as: Accepted IVA
The solution I opted for in the end: IVA
 
Speed of response
No of days to make a decision after I spoke to IVA company: 2 days
Weeks to IVA proposal after decision made: 1 weeks
Weeks to IVA accepted/rejected after decision made: 7 weeks
 
IVA Company Ratings
Their debt solutions expertise: 10 out of 10
Their customer service: 10 out of 10
Their speed of response: 8 out of 10
Overall Company Rating: 10 out of 10
 
Insolvency Practitioner Ratings
The quality of IVA proposal: 9 out of 10
Overall Insolvency Practitioner Rating: 9 out of 10
 
My circumstances:
I am a homemaker who had managed to accrue over £21k of debt.
My interaction with the company:
All communication was excellent; the staff were always very polite and were able to answer any queries I had quickly,
Why I gave the ratings I did:
The customer service I received was excellent together with the fact the paperwork was well layed out and eay to understand.
One thing they did - which really impressed me:
One thing they did - which I felt could be improved:
 
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Reviewer quotes

  • ClearDebt
Managed to carry out everything
Review from Shav, 01-Feb-2011
How smooth everything went.
Review from 30am96x, 12-Jul-2010
Everything
Review from Patricia Edge, 14-Apr-2011
There was never any Hard Sell
Review from JM, 03-Sep-2012
Nothing - they have been genuinely brilliant
Review from Stock, 18-Mar-2011

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Last 5 comments(for Reviews)

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  • Very poor company customer service wise, I also have ended up with them after my account was transfe...
  • I agree with a lot of what has been said. Very poor customer service. In fact they ignore any corr...
  • Dear MRS 12, I'm concerned to read your comments on your time with Freeman Jones. Clearly this is no...
  • I am currently in an IVA where Greg Mullarkey is the IP - I find him very rude and unapproachable. ...
  • Sounds like it could of been written by a member of their staff

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