Review from ALICE (2572 views)
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|Review of: Debt Free Direct|
|Review date: 06 November 2010|
|Insolvency Practitioner who handled case: John Peter Fisher|
|I proceeded as far along as: Accepted IVA|
|The solution I opted for in the end: IVA|
|Speed of response|
|No of days to make a decision after I spoke to IVA company: 1 days|
|Weeks to IVA proposal after decision made: 2 weeks|
|Weeks to IVA accepted/rejected after decision made: 1 weeks|
|IVA Company Ratings|
|Their debt solutions expertise:||10 out of 10|
|Their customer service:||10 out of 10|
|Their speed of response:||10 out of 10|
|Overall Company Rating:||10 out of 10|
|Insolvency Practitioner Ratings|
|The quality of IVA proposal:||10 out of 10|
|Overall Insolvency Practitioner Rating:||10 out of 10|
|Married living in South Yorkshire we had debs upto 50k and property having negative equity due to down turn on housing marketing|
|My interaction with the company:|
|i rang them they took all my details then rang me back they went through all my outgoings and tried different soultions to get me out of debt but They told me an IVA was the best soultion.|
|Why I gave the ratings I did:|
|excellent service would recommed DEBT FREE DIRECT Friendly and relaible customer service team. always willing to help and advice and polite and friendley towards us.|
|One thing they did - which really impressed me:|
|There was always prompt and deliver an excellent customer service to us both.|
|One thing they did - which I felt could be improved:|
Community Comments of this review
|3 out of 5||3 out of 5||11 September 2012|
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- Debt Free Direct
Review from michael, 04-Jan-2007
They were always on the other end of the phone with honest, realistic answers.
Review from Rachel, 19-May-2009
There was always prompt and deliver an excellent customer service to us both.
Review from ALICE, 06-Nov-2010
The customer service team are very helpful and you can understand them well.
Review from Em, 28-Jan-2010
They made what was an embarrassing situation into - what seemed to be a very simple transaction.
Review from TDM, 12-Dec-2007
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