Review from ALICE (2572 views)
| < Prev | > Next |
| Review of: Debt Free Direct |
| Review date: 06 November 2010 |
| Insolvency Practitioner who handled case: John Peter Fisher |
| I proceeded as far along as: Accepted IVA |
| The solution I opted for in the end: IVA |
| Speed of response |
| No of days to make a decision after I spoke to IVA company: 1 days |
| Weeks to IVA proposal after decision made: 2 weeks |
| Weeks to IVA accepted/rejected after decision made: 1 weeks |
| IVA Company Ratings | |
| Their debt solutions expertise: | 10 out of 10 |
| Their customer service: | 10 out of 10 |
| Their speed of response: | 10 out of 10 |
| Overall Company Rating: | 10 out of 10 |
| Insolvency Practitioner Ratings | |
| The quality of IVA proposal: | 10 out of 10 |
| Overall Insolvency Practitioner Rating: | 10 out of 10 |
| My circumstances: |
| Married living in South Yorkshire we had debs upto 50k and property having negative equity due to down turn on housing marketing |
| My interaction with the company: |
| i rang them they took all my details then rang me back they went through all my outgoings and tried different soultions to get me out of debt but They told me an IVA was the best soultion. |
| Why I gave the ratings I did: |
| excellent service would recommed DEBT FREE DIRECT Friendly and relaible customer service team. always willing to help and advice and polite and friendley towards us. |
| One thing they did - which really impressed me: |
| There was always prompt and deliver an excellent customer service to us both. |
| One thing they did - which I felt could be improved: |
| N/A |
| Other points |
Community Comments of this review
| Quality? | Genuine? | Date |
| 3 out of 5 | 3 out of 5 | 11 September 2012 |
Rate this review
Attention IVA community: Please help us police the quality of the reviews being posted:
Submit a review
IVA.com urgently need your IVA and IP reviews so that we can provide a more accurate representatation of who is doing a good job and who needs to improve. Your reviews will help other people in your situation find the best IVA Firm or IP to talk to. IVA.com will send prizes of gift vouchers to the authors of the best reviews.
We are looking for 3 types of reviews:
- Free advice/consultation from an IVA Firm
Was it impartial? Did they have clear expertise?
- IVA proposals
Was it successful? Were you happy with the service?
- IVAs in progress
How are they handling your case? Is the IVA progressing ok?
Click here to submit a Review
Reviewer quotes
- Debt Free Direct
|
their honesty
Review from michael, 04-Jan-2007 |
|
They were always on the other end of the phone with honest, realistic answers.
Review from Rachel, 19-May-2009 |
|
There was always prompt and deliver an excellent customer service to us both.
Review from ALICE, 06-Nov-2010 |
|
The customer service team are very helpful and you can understand them well.
Review from Em, 28-Jan-2010 |
|
They made what was an embarrassing situation into - what seemed to be a very simple transaction.
Review from TDM, 12-Dec-2007 |
Search for IP/IVA Firm
Last 10 Reviews
- Name
- Rating
- Age
- carpet_toaster
- 10
- 1 day
- Shaun47
- 9
- 2 days
- Simon
- 10
- 2 days
- Andy
- 10
- 4 days
- Jules
- 10
- 4 days
- inapickle
- 10
- 5 days
- helen
- 9
- 6 days
- David
- 10
- 7 days
- Mary
- 10
- 8 days
- Relieved66
- 9
- 8 days
See all 5765 reviews
Best Reviews
- Rating
- Author
- Gold
- Jay
- Gold
- andrewgoodman121
- Gold
- AUR
- Gold
- Graham Hodgson
- Gold
- PDD
- Gold
- Paul
- Gold
- John F
- Gold
- A Thomas
Popular Reviews
- Views
- Author
- 196680
- keyboard61
- 17367
- Kat19
- 17132
- scooby
- 14916
- Dominic
- 14899
- PDD
- 14141
- Julian Eccles
- 13746
- tawny
- 13193
- neverending
- 13049
- Simon127
- 12780
- AUR
Insolvency Advice Articles
Click on one of the headings below to read a range of articles on insolvency: