Review from minimab (482 views)

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Review of: Varden Nuttall
Review date: 01 November 2010
Insolvency Practitioner who handled case: Philip A Nuttall
I proceeded as far along as: Accepted IVA
The solution I opted for in the end: IVA
 
Speed of response
No of days to make a decision after I spoke to IVA company: 2 days
Weeks to IVA proposal after decision made: 2 weeks
Weeks to IVA accepted/rejected after decision made: 6 weeks
 
IVA Company Ratings
Their debt solutions expertise: 8 out of 10
Their customer service: 8 out of 10
Their speed of response: 8 out of 10
Overall Company Rating: 8 out of 10
 
Insolvency Practitioner Ratings
The quality of IVA proposal: 8 out of 10
Overall Insolvency Practitioner Rating: 8 out of 10
 
My circumstances:
Redundant legal worker with student debts
My interaction with the company:
A telephone call followed by lots of useful paperwork
Why I gave the ratings I did:
I gave 8 out of 10 because the company were friendly and helpful, when at my lowest
One thing they did - which really impressed me:
Got our IVA through after several rejections
One thing they did - which I felt could be improved:
Keeping us to one point of contact, bnot several names. Not always sure who I was meant to be telephoning 
Other points
IVA has just completed and I am much more financially confident and organised. It has helped to know my life can start afresh almost

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Reviewer quotes

  • Varden Nuttall
Constant friendly and helpful contact - very understanding and non-judgemental.
Review from Anonymous, 08-Apr-2013
I HAVE BEEN IMPRESSED THAT THEY CONTACT ME FROM TIME TO TIME TO MAKE SURE THAT I AM NOT HAVING ANY P...
Review from H German, 02-Nov-2010
Kept me informed every step of the way, regularly contacted me to ensure I fully understood everythi...
Review from 17234, 07-Apr-2011
The named person on the end of the phone, always made me fell they were on my side.
Review from claire, 20-Oct-2010
Advised me on my legal position. I did not realise that I could be made bankrupt over debts of £750....
Review from Elizabeth Dennis, 25-Sep-2010

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Last 5 comments(for Reviews)

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  • Very poor company customer service wise, I also have ended up with them after my account was transfe...
  • I agree with a lot of what has been said. Very poor customer service. In fact they ignore any corr...
  • Dear MRS 12, I'm concerned to read your comments on your time with Freeman Jones. Clearly this is no...
  • I am currently in an IVA where Greg Mullarkey is the IP - I find him very rude and unapproachable. ...
  • Sounds like it could of been written by a member of their staff

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