Review from jack1234 (815 views)

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Review of: ClearDebt
Review date: 02 August 2010
Insolvency Practitioner who handled case: David Mond
I proceeded as far along as: Free Advice
The solution I opted for in the end: IVA
 
Speed of response
No of days to make a decision after I spoke to IVA company: 1 days
Weeks to IVA proposal after decision made: 2 weeks
Weeks to IVA accepted/rejected after decision made: 3 weeks
 
IVA Company Ratings
Their debt solutions expertise: 10 out of 10
Their customer service: 10 out of 10
Their speed of response: 10 out of 10
Overall Company Rating: 10 out of 10
 
Insolvency Practitioner Ratings
The quality of IVA proposal: 10 out of 10
Overall Insolvency Practitioner Rating: 6 out of 10
 
My circumstances:
Between jobs i was forced to take a massive pay cut and i didnt adapt to that change as quickly as i would have liked. This caused me to rack up the unsecured debts.
My interaction with the company:
Why I gave the ratings I did:
Because i feel that the marks were deserved overall.
One thing they did - which really impressed me:
In comparison with other companies Cleardebt were the most professional in all areas. They had a strong in depth knowledge
One thing they did - which I felt could be improved:
 
Other points
Yes, not to spend as much money.

Community Comments of this review

Quality? Genuine? Date
3 out of 5 3 out of 5 04 August 2010
Comment: illogical review. no rationale for low marking of IP despite high ranking of firm and outcome.
 

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Reviewer quotes

  • ClearDebt
Johnathan was helpful
Review from Ian R, 09-Jun-2011
There were never any set backs and they were incredibly efficient.
Review from debbiandgary, 10-Sep-2010
The speed in which everything was completed was fantastic
Review from Sandra, 31-Jan-2011
They were always very thorough.
Review from Erinvale, 07-Jun-2010
Everything
Review from Barbara M, 15-Nov-2010

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Last 5 comments(for Reviews)

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  • Very poor company customer service wise, I also have ended up with them after my account was transfe...
  • I agree with a lot of what has been said. Very poor customer service. In fact they ignore any corr...
  • Dear MRS 12, I'm concerned to read your comments on your time with Freeman Jones. Clearly this is no...
  • I am currently in an IVA where Greg Mullarkey is the IP - I find him very rude and unapproachable. ...
  • Sounds like it could of been written by a member of their staff

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