Review from Karen (1724 views)
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|Review of: Clearstart|
|Review date: 08 March 2007|
|Insolvency Practitioner who handled case: Janet Mariette Watson|
|I proceeded as far along as: Accepted IVA|
|The solution I opted for in the end: IVA|
|Speed of response|
|No of days to make a decision after I spoke to IVA company: 2 days|
|Weeks to IVA proposal after decision made: 2 weeks|
|Weeks to IVA accepted/rejected after decision made: 6 weeks|
|IVA Company Ratings|
|Their debt solutions expertise:||8 out of 10|
|Their customer service:||4 out of 10|
|Their speed of response:||8 out of 10|
|Overall Company Rating:||6 out of 10|
|Insolvency Practitioner Ratings|
|The quality of IVA proposal:||8 out of 10|
|Overall Insolvency Practitioner Rating:||7 out of 10|
|I am a woman recently split from her husband with over 49k of debt now living alone and having to pay every thing myself|
|My interaction with the company:|
|I rang them they listened explained everything sent somone to work which was great sent out a proposal IVA was accepted. Then never heard from them again I had to contact them several times to find out were they were up to. Found this quite thustrating|
|Why I gave the ratings I did:|
|They were great up to the time of the creditor meeting then I found comunication lacking it was always me who had to phone and when I only have a mobile and not much money for credit it was difficult.|
|One thing they did - which really impressed me:|
|At the start they are great and keep in constant touch. Put you at ease, never jugde, Listen to what you have to say and understand your cercumstaces.|
|One thing they did - which I felt could be improved:|
|After care. I think it is necassary to have a follow up interview to explain what happens from now to the end of your IVA.|
|Still single not divorced.The IVA has helped me but I am still struggling with money but htats because I have always had someone I could borrow off or pay my bills.I wrote off over 40k.|
Community Comments of this review
|4 out of 5||4 out of 5||08 March 2007|
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Sent info out immediately
Review from macca, 30-Jul-2007
speed of response.
Review from ttt, 08-Sep-2007
They have a guy called Hadyn, and every email I sent him got answered promptly and kindly.
Review from Pete, 12-Feb-2007
They made me feel that I was not the only person to go through this, I always felt they were doing e...
Review from Natalie , 28-Mar-2007
Friendly and helpful advice
Review from Londongirl, 09-Jan-2007
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