Review from Kirsty (1661 views)
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| Review of: Debtmatters |
| Review date: 02 January 2007 |
| Insolvency Practitioner who handled case: Not Known |
| I proceeded as far along as: Free Advice |
| The solution I opted for in the end: Consolidation Loan |
| Speed of response |
| No of days to make a decision after I spoke to IVA company: 7 days |
| Weeks to IVA proposal after decision made: 2 weeks |
| Weeks to IVA accepted/rejected after decision made: 6 weeks |
| IVA Company Ratings | |
| Their debt solutions expertise: | 9 out of 10 |
| Their customer service: | 8 out of 10 |
| Their speed of response: | 8 out of 10 |
| Overall Company Rating: | 9 out of 10 |
| Insolvency Practitioner Ratings | |
| The quality of IVA proposal: | 6 out of 10 |
| Overall Insolvency Practitioner Rating: | 6 out of 10 |
| My circumstances: |
| I was just letting my credit card use get out of hand. I didnt have a high debt level so I was advised to get a consolidation loan to help reduce my monthly payments. |
| My interaction with the company: |
| I found them to be very helpful and reassuring. I was glad to hear my problems arent as bad as I thought and there were options for me. |
| Why I gave the ratings I did: |
| The expertise and explanations I was given were excellent. I felt they really knew their stuff. |
| One thing they did - which really impressed me: |
| They did really seem to care and take the time to expain eveything to me so I knew exactly what my options were and what was involved |
| One thing they did - which I felt could be improved: |
| Other points |
| Now i pay a lot less and feel my debt is undercontrol and managable. I even could enjoy Christmas so I do think seeking help is the best thing you can do. |
Community Comments of this review
| Quality? | Genuine? | Date |
| 5 out of 5 | 5 out of 5 | 11 January 2007 |
| Comment: I work for debtmatters - I can assure you that we do not sell consolidation loans. We offer every debtor the best advise for them and if a consolidation loan is the best way forward we forward them on to the most ethical and reliabal company. I used to work for another debt before I came to debtmatters and the customer quality is so much better!! | ||
| Quality? | Genuine? | Date |
| 3 out of 5 | 5 out of 5 | 05 January 2007 |
| Comment: The only thing that concerns me is whether this company sold the "consolidation loan" - i know from personal experience - unless all other debt is paid off and you dont build up teh credit cards etc again - you will be back in teh same position in 2 years | ||
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Reviewer quotes
- Debtmatters
|
One thing that did impress me was that they spoke to my creditors on my behalf while I was undergoin...
Review from samantha, 09-Jan-2008 |
|
One part of the application process that really impressed me was the fact that all letters sent to m...
Review from Ronnie, 31-Jul-2007 |
|
A rep came to my house to go through things with me, he also explained that he himself has gone thro...
Review from leanne, 21-Feb-2007 |
|
Spoke to me politely.
Review from Little Lady, 19-Mar-2007 |
|
They did really seem to care and take the time to expain eveything to me so I knew exactly what my o...
Review from Kirsty, 02-Jan-2007 |
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