Review from Kirsty (1661 views)
|Review of: Debtmatters|
|Review date: 02 January 2007|
|Insolvency Practitioner who handled case: Not Known|
|I proceeded as far along as: Free Advice|
|The solution I opted for in the end: Consolidation Loan|
|Speed of response|
|No of days to make a decision after I spoke to IVA company: 7 days|
|Weeks to IVA proposal after decision made: 2 weeks|
|Weeks to IVA accepted/rejected after decision made: 6 weeks|
|IVA Company Ratings|
|Their debt solutions expertise:||9 out of 10|
|Their customer service:||8 out of 10|
|Their speed of response:||8 out of 10|
|Overall Company Rating:||9 out of 10|
|Insolvency Practitioner Ratings|
|The quality of IVA proposal:||6 out of 10|
|Overall Insolvency Practitioner Rating:||6 out of 10|
|I was just letting my credit card use get out of hand. I didnt have a high debt level so I was advised to get a consolidation loan to help reduce my monthly payments.|
|My interaction with the company:|
|I found them to be very helpful and reassuring. I was glad to hear my problems arent as bad as I thought and there were options for me.|
|Why I gave the ratings I did:|
|The expertise and explanations I was given were excellent. I felt they really knew their stuff.|
|One thing they did - which really impressed me:|
|They did really seem to care and take the time to expain eveything to me so I knew exactly what my options were and what was involved|
|One thing they did - which I felt could be improved:|
|Now i pay a lot less and feel my debt is undercontrol and managable. I even could enjoy Christmas so I do think seeking help is the best thing you can do.|
Community Comments of this review
|5 out of 5||5 out of 5||11 January 2007|
|Comment: I work for debtmatters - I can assure you that we do not sell consolidation loans. We offer every debtor the best advise for them and if a consolidation loan is the best way forward we forward them on to the most ethical and reliabal company. I used to work for another debt before I came to debtmatters and the customer quality is so much better!!|
|3 out of 5||5 out of 5||05 January 2007|
|Comment: The only thing that concerns me is whether this company sold the "consolidation loan" - i know from personal experience - unless all other debt is paid off and you dont build up teh credit cards etc again - you will be back in teh same position in 2 years|
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