Review from jaco (1255 views)
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| Review of: Debt Free Direct |
| Review date: 25 February 2010 |
| Insolvency Practitioner who handled case: Andrew Redmond |
| I proceeded as far along as: Accepted IVA |
| The solution I opted for in the end: IVA |
| Speed of response |
| No of days to make a decision after I spoke to IVA company: 3 days |
| Weeks to IVA proposal after decision made: 2 weeks |
| Weeks to IVA accepted/rejected after decision made: 4 weeks |
| IVA Company Ratings | |
| Their debt solutions expertise: | 10 out of 10 |
| Their customer service: | 9 out of 10 |
| Their speed of response: | 9 out of 10 |
| Overall Company Rating: | 6 out of 10 |
| Insolvency Practitioner Ratings | |
| The quality of IVA proposal: | 10 out of 10 |
| Overall Insolvency Practitioner Rating: | 10 out of 10 |
| My circumstances: |
| im male and living in the northwest, i have £42000 of debt and living in rented property |
| My interaction with the company: |
| i rang dfd and they explained all the options, i settled on an iva, i was sent and returned the paper work and after a couple of minor changes the iva was accepted |
| Why I gave the ratings I did: |
| i found them very easy to talk to and they always had the time to listen, im now in my final year of my iva and have had no problems at all |
| One thing they did - which really impressed me: |
| just great service |
| One thing they did - which I felt could be improved: |
| Other points |
| in my final year of the iva, it teaches you the value of money |
Community Comments of this review
| Quality? | Genuine? | Date |
| 2 out of 5 | 4 out of 5 | 19 April 2010 |
| Quality? | Genuine? | Date |
| 5 out of 5 | 5 out of 5 | 07 April 2010 |
| Quality? | Genuine? | Date |
| 3 out of 5 | 4 out of 5 | 06 April 2010 |
| Comment: I fail to see how this person can give an overall of 6/10 when they give such high scores on the service/response/expertise. | ||
| Quality? | Genuine? | Date |
| 3 out of 5 | 2 out of 5 | 09 March 2010 |
| Quality? | Genuine? | Date |
| 3 out of 5 | 1 out of 5 | 04 March 2010 |
| Comment: spam | ||
| Quality? | Genuine? | Date |
| 5 out of 5 | 5 out of 5 | 01 March 2010 |
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Reviewer quotes
- Debt Free Direct
|
When I was able to raise funds via friends and family to pay off my IVA early they were very support...
Review from Julie, 28-Jul-2010 |
|
told the truth
Review from Pat, 29-Jun-2010 |
|
I had my interview with a lady in the drafting department, from this she gave me her number and told...
Review from Nic_23, 29-Nov-2007 |
|
They were always on the other end of the phone with honest, realistic answers.
Review from Rachel, 19-May-2009 |
|
spoke to my creditors and sorted everything out
Review from paul, 26-Jun-2010 |
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