Review from Arran (1461 views)

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Review of: Guardian (Formerly Grosvenor Ptrs)
Review date: 01 February 2007
Insolvency Practitioner who handled case: Mark Philip Bassford
I proceeded as far along as: Accepted IVA
The solution I opted for in the end: IVA
 
Speed of response
No of days to make a decision after I spoke to IVA company: 1 days
Weeks to IVA proposal after decision made: 5 weeks
Weeks to IVA accepted/rejected after decision made: 8 weeks
 
IVA Company Ratings
Their debt solutions expertise: 9 out of 10
Their customer service: 8 out of 10
Their speed of response: 9 out of 10
Overall Company Rating: 8 out of 10
 
Insolvency Practitioner Ratings
The quality of IVA proposal: 8 out of 10
Overall Insolvency Practitioner Rating: 9 out of 10
 
My circumstances:
I am an Engineer living in surrey, I had about 70k dept and a property with equity 20k.
My interaction with the company:
Gave me good advice and explanation through out the process.
Why I gave the ratings I did:
Gave me good advice and explanation through out the process.
One thing they did - which really impressed me:
One thing they did - which I felt could be improved:
 
Other points

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Quality? Genuine? Date
1 out of 5 1 out of 5 01 February 2007

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Reviewer quotes

  • Guardian (Formerly Grosvenor Ptrs)
Made me feel like i was the only Client they had.
Review from GCB, 19-Jun-2008
What impressed me the most or should I say was more of a relief was when they were able to take on A...
Review from Darren, 27-Jun-2007
The time scale from the first phone call to the actual IVA being accepted was only 5 weeks. The a...
Review from Laura, 14-Jul-2007
they provided me with professional advise and took the hastle out of the iva proceedure
Review from ken r, 29-Sep-2008
Camilla in general, she has been great.
Review from JM, 13-Mar-2008

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Last 5 comments(for Reviews)

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  • Dear MRS 12, I'm concerned to read your comments on your time with Freeman Jones. Clearly this is no...
  • I am currently in an IVA where Greg Mullarkey is the IP - I find him very rude and unapproachable. ...
  • Sounds like it could of been written by a member of their staff
  • Thank you for this detailed review. I am also a teacher and have also found myself in a position wh...
  • I can totally relate and agree with you on this. They will take far to much than you can afford and ...

See all 1452 comments

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