Review from MP1965 (1273 views)
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|Review of: Payplan|
|Review date: 15 May 2009|
|Insolvency Practitioner who handled case: John Neil Harrison|
|I proceeded as far along as: Accepted IVA|
|The solution I opted for in the end: IVA|
|Speed of response|
|No of days to make a decision after I spoke to IVA company: 2 days|
|Weeks to IVA proposal after decision made: 3 weeks|
|Weeks to IVA accepted/rejected after decision made: 4 weeks|
|IVA Company Ratings|
|Their debt solutions expertise:||10 out of 10|
|Their customer service:||10 out of 10|
|Their speed of response:||10 out of 10|
|Overall Company Rating:||10 out of 10|
|Insolvency Practitioner Ratings|
|The quality of IVA proposal:||10 out of 10|
|Overall Insolvency Practitioner Rating:||10 out of 10|
|I was 34 years of age & found myself in £48k worth of debt, built up since leaving school! Oh how I wish theyd teach financial management at school... I did not know help was available & continued to rob Peter to pay Paul, burying my head in the sand getting deeper in debt!|
|My interaction with the company:|
|I found Payplan on the internet while desperately searching for help & filled in their initial contact form. They rang me & together we went through my situation. Although I was ashamed of the situation Id got myself in to, Payplan did not judge, were friendly while remaining professional & supportive.|
|Why I gave the ratings I did:|
|I gave them top marks as they were non-judgemental, efficient & I was very happy with the way they helped me resolve my debt problems.|
|One thing they did - which really impressed me:|
|The speed that they replied to queries.|
|One thing they did - which I felt could be improved:|
|Nothing, they gave me a first class service.|
|IVA accepted with a dividend of .28p / £. Approx £25K written off. IVA completed May 2009 after 5 long years! Has definitely taught me how to manage my finances & I never intend to be in that situation again... Lesson learnt!|
Community Comments of this review
|3 out of 5||2 out of 5||22 May 2009|
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The speed that they replied to queries.
Review from MP1965, 15-May-2009
I cannot think of anything since the "sister" company took over - although I could say that I am imp...
Review from Jules, 23-Jan-2007
recieved calls back asap, paperwork sent out that day,on the ball.
Review from shell , 22-Oct-2010
getting aprox £55,000 of my debt wrote off.
Review from ronald.h1, 02-Aug-2009
Review from greedfighter, 07-May-2011
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