Review from sarah c (1488 views)

< Prev > Next
Review of: ClearDebt
Review date: 27 March 2009
Insolvency Practitioner who handled case: David Emanuel Merton Mond
I proceeded as far along as: Accepted IVA
The solution I opted for in the end: IVA
 
Speed of response
No of days to make a decision after I spoke to IVA company: 2 days
Weeks to IVA proposal after decision made: 2 weeks
Weeks to IVA accepted/rejected after decision made: 6 weeks
 
IVA Company Ratings
Their debt solutions expertise: 9 out of 10
Their customer service: 10 out of 10
Their speed of response: 10 out of 10
Overall Company Rating: 10 out of 10
 
Insolvency Practitioner Ratings
The quality of IVA proposal: 9 out of 10
Overall Insolvency Practitioner Rating: 9 out of 10
 
My circumstances:
i was a civil servant with approx £12000 debt, earning only £750 a month ad paying out at least £750 a month on credit cards and loans and rent etc
My interaction with the company:
i initially went online - read all their in depth info and then spoke with them on the phone. they sent out forms, which i duly completed and after all the ts were crossed and is were dotted it was done. super friendly and extremely helpful
Why I gave the ratings I did:
i rated them 9s and 10s because they were so helpful, explained everything i neede, what exactly would happen and now if i need to speak to them, theyre always on hand
One thing they did - which really impressed me:
the time and patience taken explaining and answering questions....from the start of my enquiry up to now....three years in
One thing they did - which I felt could be improved:
nothing at all - tip top company!! 
Other points
im repaying 63p for every £1 i owe, i increase the payments yearly and have two years left to go. it was defiitely the best solution for me, but wont be ending up in that situation again!!

Community Comments of this review

Quality? Genuine? Date
5 out of 5 5 out of 5 31 March 2009

Rate this review

Attention IVA community: Please help us police the quality of the reviews being posted:

How informative was this review?
Not useful Bit vague ok Informative Very Informative

How genuine does this review look?
This is Spam Doubtful Don't know Probably Genuine Definitely Genuine


Your comments: (optional)


Please leave your name and email(will not be displayed):

Name: (optional)

Email: (optional)

Please Enter the Text in the image below:
 

(Your IP address will be recorded but not displayed)

Submit a review

IVA.com urgently need your IVA and IP reviews so that we can provide a more accurate representatation of who is doing a good job and who needs to improve. Your reviews will help other people in your situation find the best IVA Firm or IP to talk to. IVA.com will send prizes of gift vouchers to the authors of the best reviews.

We are looking for 3 types of reviews:

  • Free advice/consultation from an IVA Firm

Was it impartial? Did they have clear expertise?

  • IVA proposals

Was it successful? Were you happy with the service?

  • IVAs in progress

How are they handling your case? Is the IVA progressing ok?
Click here to submit a Review

Reviewer quotes

  • ClearDebt
Friendly & efficient staff.
Review from MARK1882, 29-Mar-2010
They answered all of my questions.
Review from Molly, 19-Apr-2011
Speed of getting back to me, telling me what i was and wasnt allowed. overall advice was great.
Review from GeorgeH, 21-Oct-2010
In comparison with other companies Cleardebt were the most professional in all areas. They had a str...
Review from jack1234, 02-Aug-2010
Speed of response and professionalism.
Review from Tclark, 04-Dec-2009

Search for IP/IVA Firm

Search:
(search is fuzzy - part of name is fine)

Last 10 Reviews

  • Name
  • Rating
  • Age

See all 5785 reviews

Last 5 comments(for Reviews)

  • Name
  • Quality
  • Genuine?
  • Very poor company customer service wise, I also have ended up with them after my account was transfe...
  • I agree with a lot of what has been said. Very poor customer service. In fact they ignore any corr...
  • Dear MRS 12, I'm concerned to read your comments on your time with Freeman Jones. Clearly this is no...
  • I am currently in an IVA where Greg Mullarkey is the IP - I find him very rude and unapproachable. ...
  • Sounds like it could of been written by a member of their staff

See all 1457 comments

Best Reviews

  • Rating
  • Author

Popular Reviews

  • Views
  • Author

Insolvency Advice Articles

Click on one of the headings below to read a range of articles on insolvency:

Reviews on IVA.com

  • IVA.com is rated 3.9 on a scale of 5 based on on reviewcentre.com.
    Latest review:
    A useful site that is free to use and full of useful... - by , 01/03/2008
    5/ 5stars
    Good Points
    Very informative with lots of useful information. A lot of reviews on firms that really help understand their customer service and ability. The reviews appear to be genuine as they offer interesting insights. Didn't really use the the map but looks impressive!
    Bad Points
    The site is a bit cluttered and sometimes hard to navigate around.
    General Comments
    A useful site that is free to use and full of useful information about IVAs. If you are thinking of doing an IVA then this is a must use site.