Insolvency Practitioner: Debtmatters

Debtmatters
Debtmatters can contact you today, give you instant advice on the options available and if suitable have an IVA proposal sent out to you for your approval.
Ratings based on 48 reviews:
Debt solutions expertise: 7.4
Customer Service Rating: 7.2
Speed of Response Rating: 7.5
Overall Company Rating: 7.3
Quality of IVA Proposal: 7.2
Speed of response:
Average days to make a decision on debt solution after speak to company: 5.9
Average Weeks to IVA proposal after decision made: 2.3
Average Weeks to IVA accepted/rejected after decision to proceed made: 4.7
Profile Stats:
Total Profile Views: 14627
Total Views Of Reviews:
82867 from 52 reviews.
Average of 1624 per review
Debtmatters-,

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IPs in Debtmatters
Gerard Racliffe
Mark Prideaux
Richard Shean
Address:
Bridgeman Court, Salop Street, Bolton
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Reviews/Feedback for Debtmatters

Name Views Company Rating IP Rating Date
t10 881 1 1 08 January 2011
Alan 596 1 2 04 August 2010
angry 947 1 1 19 July 2010
Madconsumer 363 6 6 08 March 2010
SadandPoor 1187 1 2 17 January 2010
stringy 1 1073 10 10 12 December 2008
Amanda 2559 1 1 20 March 2008
Rebecca 1377 1 1 15 March 2008
Joh71262 1537 1 1 16 February 2008
samantha 1321 10 10 09 January 2008
brenda 1187 10 9 05 December 2007
AJC 1227 10 10 30 November 2007
jaybabes 1138 10 10 22 October 2007
stringer 1702 2 1 11 October 2007
mr moon 1210 10 10 16 September 2007
Ronnie 1248 9 10 31 July 2007
Widow from Kent 1174 9 10 18 June 2007
Martin S.D 1246 9 8 24 May 2007
Miss Debtfree & happy 1696 10 10 24 May 2007
LuckyScot 1467 10 10 13 May 2007
capt_wangle 1080 10 10 25 April 2007
LuckyScot 1629 10 8 23 April 2007
Adele 4230 8 8 27 March 2007
Lisa 1643 9 9 25 March 2007
alan 1756 9 9 22 March 2007
Little Lady 1871 10 10 19 March 2007
J S FROM ESSEX 1908 10 8 15 March 2007
Breathe Again 1260 9 8 13 March 2007
Kareen Bailey 1441 9 9 11 March 2007
vas 1266 9 9 07 March 2007
TRACEYJ 1669 8 5 28 February 2007
VAL JACKSON 1122 10 10 24 February 2007
tony 1120 8 7 24 February 2007
Mrs B. 1189 9 9 23 February 2007
leanne 1129 10 10 21 February 2007
Countrygirl 1227 10 8 16 February 2007
sika 1678 6 6 05 February 2007
Lou 1639 10 10 13 January 2007
Rawcliffe 1602 10 10 13 January 2007
Julie 1692 9 9 10 January 2007
Simon127 14083 6 5 06 January 2007
Simon 1836 8 6 05 January 2007
rhs 2382 9 9 05 January 2007
Tom 1325 6 6 04 January 2007
MB2 1275 7 7 04 January 2007
Cooper 1642 6 6 03 January 2007
JARON 1281 6 6 02 January 2007
Kirsty 1681 9 6 02 January 2007

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Were all debt solutions discussed? (e.g. IVA,DMP, Bankruptcy, Remortgage, Loan)
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Measure their speed of response
Days to make a decision on debt solution after speaking to company? days
Weeks to IVA proposal after decision made? weeks
Weeks to IVA accepted/rejected after decision made? weeks
IVA Firm Ratings
Rate their debt solutions expertise: out of 10
Rate their customer service: out of 10
Rate their speed of response: out of 10
Overall Company Rating: out of 10
Insolvency Practitioner Ratings
Rate the quality of IVA proposal: out of 10
Overall Insolvency Practitioner Rating: out of 10


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e.g. I am a doctor  living in London, I had 30k of debt and a property with 5k equity.


Please briefly explain how your interaction with the company went:
e.g. I rang them, they listened to my situation and recommended IVA, they posted form, I completed and returned, after some small changes the IVA was accepted at the creditor meeting. I found them to be friendly and helpful.
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Reviewer quotes

  • Debtmatters
took advanage without me realising it for 12months
Review from Rebecca, 15-Mar-2008
how they got away with it
Review from t10, 08-Jan-2011
Care!
Review from Julie, 10-Jan-2007
Talked me through every step making sure i understood but not in a patronising way.
Review from AJC, 30-Nov-2007
Helpful on the telephone
Review from Adele , 27-Mar-2007

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Last 10 Reviews

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Last 5 comments(for Reviews)

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  • Very poor company customer service wise, I also have ended up with them after my account was transfe...
  • I agree with a lot of what has been said. Very poor customer service. In fact they ignore any corr...
  • Dear MRS 12, I'm concerned to read your comments on your time with Freeman Jones. Clearly this is no...
  • I am currently in an IVA where Greg Mullarkey is the IP - I find him very rude and unapproachable. ...
  • Sounds like it could of been written by a member of their staff

See all 1457 comments

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Insolvency Advice Articles

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Reviews on IVA.com

  • IVA.com is rated 3.9 on a scale of 5 based on on reviewcentre.com.
    Latest review:
    A useful site that is free to use and full of useful... - by , 01/03/2008
    5/ 5stars
    Good Points
    Very informative with lots of useful information. A lot of reviews on firms that really help understand their customer service and ability. The reviews appear to be genuine as they offer interesting insights. Didn't really use the the map but looks impressive!
    Bad Points
    The site is a bit cluttered and sometimes hard to navigate around.
    General Comments
    A useful site that is free to use and full of useful information about IVAs. If you are thinking of doing an IVA then this is a must use site.